Operations Manager

Empire Recruitment; Durban; On-site; ZAR 600 000 - 800 000; Full time

Job summary

A reputable recruitment agency is seeking an experienced Operations Manager to oversee daily operations across multiple sites in Durban. The ideal candidate will have a Bachelor’s Degree and over 5 years of experience in operational management, preferably in FMCG or healthcare environments. Responsibilities include maintaining quality assurance, managing logistics, and fostering relationships with stakeholders. This role ensures hospitals can focus on patient care while driving continuous improvement initiatives.

Qualifications

• 5+ years experience in multi-site operational management.
• Proven track record of leading teams and managing KPIs.
• Valid driver's license and willingness to travel.

Responsibilities

• Lead daily operations across multiple sites ensuring service delivery.
• Maintain quality assurance standards and compliance.
• Manage logistics for accurate distribution.

Skills

Leadership

Problem-solving

Communication

Education

Bachelor's Degree or National Diploma in Operations, Logistics, Supply Chain, Industrial Engineering, Hospitality, or Health Sciences

Job description

What Youll Do :

• Lead daily operations across multiple sites, ensuring consistent service delivery and stock availability.
• Maintain strong quality assurance standards and compliance with infection prevention protocols.
• Manage logistics between factory sites to ensure on-time, accurate distribution.
• Supervise, train, and develop site supervisors and operational teams across all regions.
• Foster trusted relationships with stakeholders and ensure SLA commitments are met.
• Report on key operational metrics from stock levels to service quality and compliance.
• Drive continuous improvement initiatives across processes, systems, and people.

What Youll Need :

• Bachelors Degree or National Diploma in Operations, Logistics, Supply Chain, Industrial Engineering, Hospitality, or Health Sciences.
• 5+ years experience in multi-site operational management (FMCG, hospitality, manufacturing, or healthcare environments).
• Proven track record of leading teams, managing KPIs, and maintaining operational discipline.
• Strong leadership, problem-solving, and communication skills.
• Knowledge of infection control or healthcare operations (advantageous but not essential).
• Valid drivers licence and willingness to travel across KZN sites.

Why This Role Matters :

This position sits at the intersection of quality, efficiency, and care ensuring hospitals can focus on what matters most : their patients. If youre a natural leader with operational insight and a passion for excellence, this opportunity is for you.