Operations Manager

Gorgeous George Hotel; Cape Town; On-site; ZAR 500 000 - 700 000; Full time

Job summary

A luxury hotel in Cape Town is seeking an experienced Operations Manager to oversee day-to-day operations. In this on-site role, you will manage staff, ensure exceptional guest experiences, and maintain operational efficiency. A Bachelor's degree in Hospitality Management or related field is required, along with strong leadership skills and experience in hotel operations. This is a full-time position offering the chance to work in a vibrant environment.

Qualifications

• Experience in hotel operations and hospitality management.
• Knowledge of safety and quality standards.
• Ability to manage budgets and financial performance.

Responsibilities

• Oversee the day-to-day operations of the hotel.
• Manage staff to ensure exceptional guest experiences.
• Coordinate with different departments for compliance with standards.

Skills

Strong leadership and team management skills

Excellent communication and interpersonal skills

Problem-solving and decision-making capabilities

Education

Bachelor's degree in Hospitality Management, Business Administration, or related field

Job description

Company Overview

At Gorgeous George Hotel, guests can explore the vibrant city of Cape Town and return to a luxurious retreat.

Located in the heart of Cape Town, the hotel is a proud member of Design Hotels, offering a unique blend of style and comfort.

Role Description

This is a full-time on-site role for an Operations Manager, located in Cape Town.

The Operations Manager will be responsible for overseeing the day-to-day operations of the hotel, including managing staff, ensuring exceptional guest experiences, maintaining operational efficiency, and overseeing facilities and services.

The role involves coordinating with different departments, ensuring compliance with safety and quality standards, and implementing strategies to optimize the hotel's performance.

Qualifications

• Strong leadership and team management skills
• Experience in hotel operations and hospitality management
• Excellent communication and interpersonal skills
• Problem-solving and decision‑making capabilities
• Knowledge of safety and quality standards
• Ability to manage budgets and financial performance
• Bachelor's degree in Hospitality Management, Business Administration, or related field
• Experience with Design Hotels or similar luxury hotel brands is a plus

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Management and Manufacturing

Location

Cape Town, Western Cape, South Africa