Operations Manager

Salt And Light Hospitality; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading hospitality company in Cape Town is seeking an Operations Manager to oversee daily operations and manage staff. The ideal candidate will have strong organizational skills and experience in budgeting and financial planning. Responsibilities include ensuring customer satisfaction and maintaining high standards of safety and hygiene. A bachelor's degree in Hospitality Management or a related field is preferred.

Qualifications

• Experience with operations management, staff management, and customer service.
• Strong organizational, logistical, and inventory management skills.
• Proficiency in budgeting, financial planning, and financial analysis.
• Excellent communication and leadership skills.
• Ability to work independently and make informed decisions.
• Experience in the hospitality industry is a plus.

Responsibilities

• Oversee daily operations and manage staff.
• Ensure customer satisfaction and coordinate with other departments.
• Manage inventory, budgeting, and financial planning.
• Maintain high standards of safety and hygiene.

Skills

Operations management

Staff management

Customer service

Organizational skills

Logistics

Inventory management

Communication

Leadership

Education

Bachelor's degree in Hospitality Management or related field

Job description

Company Description

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Role Description

This is a full-time on-site role located in Cape Town for an Operations Manager - Hospitality.

The Operations Manager will be responsible for overseeing daily operations, managing staff, ensuring customer satisfaction, and coordinating with other departments to ensure seamless operations.

Additional responsibilities include inventory management, budgeting, financial planning, and maintaining high standards of safety and hygiene.

Qualifications

• Experience with operations management, staff management, and customer service.
• Strong organizational, logistical, and inventory management skills.
• Proficiency in budgeting, financial planning, and financial analysis.
• Excellent communication and leadership skills.
• Ability to work independently and make informed decisions.
• Experience in the hospitality industry is a plus.
• Bachelor's degree in Hospitality Management, Business Administration, or related field.