Operations Manager

Hospitality Hire; Cape Town; On-site; ZAR 300 000 - 500 000; Full time

Job summary

A luxury hospitality estate in Cape Town is seeking a passionate Operations Manager with a strong Food & Beverage background. The ideal candidate will lead the team to ensure exceptional guest experiences, manage multiple departments, and foster a culture of excellence in service. If you thrive in dynamic environments and have a keen eye for detail, this role is for you. Join this visionary team and help create memorable moments for guests.

Benefits

Supportive working environment

Opportunities for career growth

Creative and collaborative culture

Qualifications

• Proven ability to lead and manage multiple departments with grace and efficiency.
• Strong experience in Food & Beverage operations at 4 and 5 star establishments.
• A hands-on leader with an eye for detail and a passion for service.

Responsibilities

• Lead and inspire a diverse team to deliver consistently world-class service.
• Collaborate closely with chefs and bar teams to elevate the dining journey.
• Manage budgets, resources, and systems to support operational excellence.
• Manage budgets, resources, and systems for operational excellence.

Skills

Leadership

Communication

Problem-solving

Organizational skills

Problem-solving

Education

Matric and relevant hospitality qualifications

Job description

Overview

Position: Operations Manager (Strong focus on Food and Beverage)

Southern Suburbs, Cape Town

South African Citizens only

Position Info

Step into a world of refined tranquility and five-star. This exclusive estate offers a sanctuary of luxury where elegant dining, bespoke wellness, and serene accommodation harmoniously come together. We are seeking a passionate and dynamic Operations Manager with a strong Food & Beverage background to lead the guest experience across every touchpoint of this exceptional property.

About the Role

As Operations Manager, you’ll be the heartbeat of daily operations, orchestrating seamless collaboration between departments including Food & Beverage, Rooms Division, Spa, and Maintenance. Your leadership will shape the rhythm of service, ensuring each guest encounter reflects the estate’s commitment to excellence, warmth, and sophistication.

Responsibilities

• Lead and inspire a diverse team to deliver consistently world-class service.
• Collaborate closely with chefs, bar teams, and front-of-house staff to elevate the dining journey.
• Oversee smooth and efficient daily operations, ensuring every detail aligns with brand and service standards.
• Cultivate a culture of teamwork, accountability, and genuine hospitality.
• Manage budgets, resources, and systems to support operational excellence and innovation.

Qualifications

• Matric and relevant hospitality qualifications.
• Strong experience in Food & Beverage operations within the hospitality sector at 4 and 5 star establishments.
• Proven ability to lead and manage multiple departments with grace and efficiency.
• A hands-on leader with an eye for detail, a heart for service, and a passion for people.
• Excellent communication, problem-solving, and organizational skills.

Why You’ll Love Working Here

Join a visionary team shaping the next chapter of luxury hospitality. This is your opportunity to make a tangible impact, elevate guest experiences, and grow your career in a supportive, forward-thinking environment that celebrates creativity, collaboration, and excellence.

If you’re a driven hospitality professional who thrives in dynamic, elegant spaces where every detail tells a story, we’d love to hear from you.

Apply now and help us create moments that linger long after guests leave.