Operations Coordinator / Pa

Mobelli; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A furniture design company in Cape Town is seeking an Operations Coordinator / Personal Assistant to provide executive support and manage operations. Responsibilities include scheduling, HR administration, and communication management. The ideal candidate has a diploma in Business Administration or HR, along with 2-4 years of relevant experience. This role offers the opportunity to work in a dynamic and creative environment.

Qualifications

• 2-4 years’ experience as a Personal Assistant, Executive Assistant or Operations / HR Coordinator.
• Experience in retail, furniture or luxury brands is an advantage.
• Familiarity with HR processes and operational reporting is desirable.

Responsibilities

• Manage daily calendar, schedule meetings, and coordinate travel arrangements.
• Update sales dashboards and maintain key trackers.
• Manage recruitment administration and coordinate interviews.
• Act as liaison between operations, HR, and other business units.
• Manage filing systems for contracts and HR documents.

Skills

Organizational skills

Communication skills

Confidentiality

Time management

Education

Diploma / Degree in Business Administration, HR

Job description

Overview

Operations Coordinator / PA - JHB / Cape Town

If you are a high performer interested in joining our team, please send your CV with the job title in the subject line.

Key Responsibilities

• Executive & Administrative Support
  • Manage daily calendar, schedule meetings and coordinate travel arrangements.
  • Prepare agendas, minutes and track follow‑up actions from operations meetings.
  • Draft correspondence, presentations and reports for internal and external stakeholders.
  • Handle the Head of Operations’ calendar and priorities to maximize efficiency.
  • Prepare weekly expenses.
  • Handle confidential information with discretion.
• Operational Coordination
  • Update sales dashboards with accuracy and timeliness.
  • Maintain and update key trackers: footfall, delighted customers, discount reports, recruitment, sales, stock, customer feedback and project timelines.
  • Drive progress on operational projects and ensure deadlines are met.
  • Liaise with showrooms, warehouse/logistics and suppliers to support daily execution.
  • Assist with business partner vetting, supplier follow‑ups and order confirmations.
  • Provide proactive support to ensure operations run seamlessly.
• HR Coordination & Administration
  • Manage recruitment administration: oversee the recruitment inbox, liaise with candidates and collate application packs (CVs, assessments, references).
  • Manage the psychometric assessment portal.
  • Schedule and coordinate interviews, including on‑site facilitation.
  • Prepare interview documentation for management and communicate outcomes to candidates (offers, contracts, regrets).
  • Keep candidate application trackers up to date.
  • Maintain employee records (contracts, leave, disciplinary files, training records).
  • Coordinate leave and attendance (sick leave, annual leave, etc.).
  • Support onboarding of new employees (documentation, induction, tracking).
  • Assist in coordinating staff wellness initiatives, training sessions and events.
• Communication & Relationship Management
  • Act as a liaison between operations, HR and other business units.
  • Draft professional emails, memos, and proposals.
  • Prepare communication for staff on operational or HR updates.
• General Support
  • Manage filing systems (digital and physical) for contracts, supplier agreements and HR documents.
  • Ensure meetings run smoothly (venue, catering, virtual setup).
  • Assist with ad‑hoc tasks as directed by the Head of Operations.

Qualifications & Experience

Diploma / Degree in Business Administration, HR or a related field (preferred). 2–4 years’ experience as a Personal Assistant, Executive Assistant or Operations / HR Coordinator. Experience in retail, furniture or luxury brands is an advantage. Familiarity with HR processes, operational reporting and coordination is desirable.

Success in this Role Looks Like

• The Head of Operations’ time is freed up to focus on strategy.
• Reports, dashboards and follow‑ups are accurate and delivered on time.
• Showroom, sales, logistics and HR activities are seamlessly coordinated.
• Cross‑departmental communication flows smoothly.
• Leadership has confidence that nothing "falls through the cracks."

Application Process

1. Complete an online assessment (allow ~2 hours). Link to register for Assessment: Please complete asap in one sitting without disruptions.
2. Only after completing the assessment will we review your assessment and relevant industry experience.
3. If your background fits, you’ll be invited to a meet‑&greet online interview.
4. Pass that, and you’ll move to an in‑depth chronological interview.

At Mobelli, we’re passionate about helping you create a space you’ll love living in. Our furniture is designed to look beautiful, feel amazing and stay that way for years with only minimal maintenance. Whether you’re in the market for an indoor lounge suite, an outdoor sun lounger or a scatter cushion, we’ll help you find your match.