Operations Buddy Trainer

Pedros; Durban; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A well-known restaurant chain in Durban is seeking a Training Coordinator to conduct training sessions and support employees. The ideal candidate has at least one year of experience in restaurant service, strong communication skills, and the ability to mentor trainees. This position requires personal transportation and flexibility to travel for store openings.

Qualifications

• Minimum 1 year related experience required.
• Must be able to write professional reports.
• Must have own reliable vehicle & mobile phone.

Responsibilities

• Conduct training sessions on preparation of foods.
• Support, mentor, and upskill trainees and new employees.
• Monitor employee performance and response to training.
• Assist in New Store openings and provide constant mentoring.
• Follow up on Sign off Manager Trainees throughout the region.

Skills

Restaurant and Fast Food Service experience

Good verbal and written communication skills

Organisational and time management skills

Attention to detail

Computer literate

Job description

Job Description

Duties and Responsibilities

• Conduct training sessions on preparation of foods as per our Standard Operating Procedures
• Support, mentor, and upskill trainees and new employees
• Promote efficiency and improve skills of employees
• Keep attendance and training records and registers
• Monitor employee performance and response to training
• Conduct performance evaluations and identify areas of improvement
• Provide daily updates on training areas done daily in-stores
• Work within a team and drive the restaurant/take-away forward
• Assist in New Store openings – supporting the teams through constant mentoring and coaching
• Assist the Training Department with Adhoc Training tasks and projects within Pedros
• Doing presentations to the target audience for all Pedros Training Modules and SOP’s
• Follow up on Sign off Manager Trainees throughout the region
• Must be able to work Monday to Saturday’s 8am to 5pm, Peak days 12pm to 8pm and stay out at outlying stores for 10 days or more if there’s new store openings or giving urgent store training support. These times may change based on the needs of the business

Requirements

• Restaurant and Fast Food Service experience. Minimum 1 year related experience required
• Good verbal and written communication skills
• Organisational and time management skills
• Attention to detail
• Be prepared to go the extra mile
• Must be computer literate and must be able to write professional reports from time to time
• Must have own reliable vehicle & mobile phone
• Internal applications must have completed all Station Training / Staff Development Program, Supervisor Course as well as Manager Development Program in order to be considered for this position.

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