Operations Associate

ALX Africa; South Africa; Remote; ZAR 50 000 - 200 000; Full time

Job summary

A non-profit organization in South Africa is seeking an Operations Associate for a three-month internship with 40 hours per week. The successful candidate will provide administrative support to the COO, managing tasks such as information confidentiality, project management, and creating presentations. Candidates should have 2-4 years of relevant experience and strong analytical and organizational skills. This position offers the potential for a full-time role based on performance.

Qualifications

• 2–4 years experience in administrative support.
• Proven experience maintaining confidentiality.
• Exceptional attention to detail and organizational skills.

Responsibilities

• Maintain confidentiality in handling sensitive information.
• Create visually appealing slide decks for presentations.
• Manage administrative tasks including scheduling and email management.

Skills

Analytical skills

Communication skills

Organizational skills

Critical thinking

Confidentiality

Proficiency in Google Suite

Education

Bachelor's degree or equivalent experience

Tools

Google Slides

PowerPoint

Job description

ALX Africa, a non-profit organisation under the ALX Foundation, is dedicated to unlocking the potential of Africa's digital future. Formerly part of Sand Tech Holdings, we've embarked on an independent journey to provide world‑class tech skills training and career acceleration programmes. Our mission is to bridge the digital divide, upskill and reskill talent, and create a generation of innovative leaders. By 2030, we aim to empower 2 million Africans to secure sustainable tech careers.

With hubs in 8 cities across Africa and counting, we provide safe access to quality learning and a dedicated network of expert instructors. Our innovative programmes equip learners with the practical skills and knowledge needed to succeed in today's rapidly evolving tech industry. Through a combination of rigorous coursework, industry partnerships, and hands‑on projects, we prepare our students for in‑demand roles in software engineering, data science, and cybersecurity.

We achieve this by:

• Providing young professionals with access to the most in‑demand tech skills that will power the future.
• Empowering the next generation of technology innovators, entrepreneurs, and business leaders through challenging, real‑world coursework.
• Building a lifelong, impactful community of tech professionals that support them at all stages of their career journey.

As the Operations Associate, you will work directly with the Chief Operations Officer (COO). The Operations Associate will provide advanced‑level administrative and project support to the COO, exercising excellent judgement and resourcefulness in all matters. The administrative work is complex in nature, including planning, coordinating, organising, designing presentations and producing work that requires a high level of discretion and confidentiality.

RESPONSIBILITIES

In this role, you will:

• Maintain strict confidentiality in handling sensitive information and communications.
• Create visually appealing and informative slide decks for various presentations and reports.
• Synthesise complex information from multiple sources into concise and clear formats.
• Manage projects across a range of teams and functions.
• Manage administrative tasks, including scheduling, email management, and document preparation.
• Conduct research and gather data to support decision‑making processes.
• Uphold a high standard of professionalism in all interactions and communications.
• Provide meeting support by taking notes and following up on action items as needed.
• Collaborate with stakeholders at all levels (junior to C‑Suite).

REQUIREMENTS

• At least 2 – 4 years of experience in a similar role.
• Proven experience in maintaining confidentiality in previous roles.
• Proficiency in creating compelling slide decks using presentation software (e.g., Google Slides, PowerPoint).
• Strong analytical and critical thinking skills, with the ability to synthesise information effectively.
• Exceptional organisational skills and high attention to detail.
• Excellent communication skills, both written and verbal.
• Ability to work independently and prioritise tasks in a fast‑paced environment.
• Tech‑savvy with proficiency in Google Suite.
• Bachelor's degree or equivalent experience preferred.

Person Attributes

• Courage: Willingness to speak up, challenge the status quo, and embrace new challenges.
• Humility: Openness to learning, seeking help when needed, and a focus on serving others.
• Adventure: A passion for setting ambitious goals, tackling difficult tasks, and finding joy in the journey.
• Initiative: Proactive problem‑solving, a sense of ownership, and a willingness to go above and beyond.
• Resilience: The ability to bounce back from setbacks, persevere through challenges, and emerge stronger.
• Commitment to maintaining the highest levels of confidentiality and discretion in safeguarding sensitive information.

EMPLOYMENT TYPE

This is a three‑month internship, with the potential to transition into a full‑time role based on performance.

WORK HOURS

The required work hours are 40 hours per week.

PREFERRED TIME ZONES

The selected candidates need to have the right to work in South Africa.

Disclaimer

ALX Africa does not charge fees or request payments at any stage of hiring. Be cautious of anyone claiming otherwise. Report suspicious activity to [e-mail].