Operations and Insights Executive

Houst; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A property management company is seeking an Operations and Insights Executive in Cape Town, South Africa. The role involves managing property listings on platforms such as Airbnb and Booking.com, utilizing tools like Google Sheets and SQL to analyze data and optimize performance. Candidates should have experience in operations and solid skills in Excel. Benefits include paid holidays and employee discounts.

Benefits

23 days paid holiday

Extra day off for your birthday

Employee discounts

Pawternity

Laptop for business use

Qualifications

• 1–2 years’ experience in operations, listing management, or property management.
• Strong skills in Excel/Google Sheets (e.g., VLOOKUP, pivot tables).
• Proactive, solution-oriented mindset.

Responsibilities

• Manage and optimise property listings across third party platforms.
• Review listings for errors and sort out fixes.
• Build performance reports to highlight key information.

Skills

Excel/Google Sheets

SQL

Attention to detail

Communication

Organisational skills

Tools

Google Sheets

Looker

Job description

We are hiring an Operations and Insights Executive to help run and improve our property listings across platforms like Airbnb and Booking.com. The role sits in channel operations, so you will be hands on with listings, accuracy checks, platform behaviour, and performance improvements. You will use spreadsheets a lot, and you will need to pick up SQL quickly.

Please note: You must be comfortable working UK hours 09:00 to 18:00 GMT, with seasonal shifts which fall around 10:00 to 19:00 or 11:00 to 20:00 SA time.
Beta

Responsibilities

• Manage and optimise property listings across third party platforms, making sure everything is accurate, consistent, and performing as it should.
• Review listings for errors, track down the cause, and sort out fixes without fuss.
• Use Google Sheets and SQL to check data, pull key information, and support day to day decisions.
• Build clear, simple performance reports that highlight what is working and what needs attention.
• Help improve operational processes so our team spends less time on manual work and more time on high value tasks.
• Work closely with internal teams to coordinate updates, resolve platform issues, and keep things running smoothly.

Qualifications

• 1–2 years’ experience in operations, listing management, or property management in a tech-enabled business (scaleup experience a plus).
• Strong skills in Excel/Google Sheets (e.g. VLOOKUP, pivot tables, formulas, formatting).
• SQL experience (ideally)
• Exposure to Looker (or similar)
• High attention to detail with the ability to balance speed and accuracy.
• Organised and comfortable managing multiple priorities.
• Strong communication skills to work effectively with internal stakeholders.
• A proactive, solution oriented mindset, you enjoy figuring things out.

Benefits

• 23 days paid holiday days (plus public holidays)
• An extra day off for your birthday - because who wants to work on their birthday?
• Employee discounts – at heaps of restaurants, shops, gym memberships, cinema tickets and more
• Pawternity - We encourage proud parents of new pets to work from home to help their new member settle in
• Laptop - for business use

Salary: R15,000- R18,000 per month (DOE)