Operational Systems Lead - Enablement & Reliability

60 Degrees; Pretoria; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A technology-driven organization in Pretoria is seeking an Operational Systems & Enablement Manager to lead operational systems that ensure seamless service experiences. This role focuses on managing system performance, collaborating with operational teams, and implementing strategies for continuous improvement. The ideal candidate has over 7 years of experience in operational systems, with a strong leadership background in telecom or technology sectors.

Qualifications

• 7+ years’ experience managing or supporting operational systems, preferably in telecom or technology.
• 3+ years in a team leadership or management role.
• Strong understanding of service provisioning and customer support processes.

Responsibilities

• Develop and implement an operational systems strategy aligned with business objectives.
• Lead a team focused on system performance and continuous improvement.
• Oversee systems supporting service provisioning and activation.

Skills

Team leadership

Analytical skills

Stakeholder management

Operational system management

Education

Bachelor's degree in information systems, Computer Science, or Engineering

Job description

A technology-driven organization in Pretoria is seeking an Operational Systems & Enablement Manager to lead operational systems that ensure seamless service experiences. This role focuses on managing system performance, collaborating with operational teams, and implementing strategies for continuous improvement. The ideal candidate has over 7 years of experience in operational systems, with a strong leadership background in telecom or technology sectors.