Operational Emergency Care Assistant

Medi Clinic; Pretoria; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A healthcare provider in Pretoria is seeking an Emergency Care Assistant to support emergency medical services. The role requires a Higher Certificate in Emergency Medical Care, with no prior experience necessary, although 1 year is preferred. Responsibilities include ensuring operational readiness, administering patient care, and maintaining a positive public image. This is an on-site, permanent position with immediate availability.

Qualifications

• Higher Certificate in Emergency Medical Care is essential.
• Basic Life Support certification is desired.
• None required for experience, but 1 year is desired.

Responsibilities

• Ensure Operational Readiness for Emergency Calls.
• Administer Patient Care in line with scope of practice.
• Report near misses, slips, and adverse events.
• Market and maintain a positive public image of ER24.

Skills

Application of best practice

EMS environment

English language (verbal and written)

Facilities, travel routes, and geographical area

HPCSA guidelines and scope of practice

Patient report forms

Education

Higher Certificate in Emergency Medical Care

American Heart Association Basic Life Support for Health Care Providers

Job description

ER24 Pretoria| Pretoria | South Africa

Closing date: 03/02/2026
Number of positions: 1
Recruiter name: Natalie Williams
Reference number: 66910
Workplace Type:On-site
Permanent

Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile

MAIN PURPOSE OF JOB

The Emergency Care Assistant (ECA) will practice as clinical assistants within the emergency medical care and rescue environment thereby replacing the Basic Ambulance Assistant Course as the entry qualification into the emergency medical services.

This position is an entry-level qualification and recognises the key competencies required of Emergency Care Assistants (ECAs) who will work under the guidance of Emergency Care Technicians, Emergency Care Practitioners and Medical Officers in a variety of contexts. Holders of this qualification will operate mainly in and around the ambulance, within wide ranging contexts, including rural, urban, military, coastal, corporate, mass gatherings, homes and workplaces. In general, the Emergency Care Assistant will provide a supportive service within the pre-hospital context.

KEY RESPONSIBILITY AREAS

• Ensure Operational Readiness for Emergency Calls
• Administer Patient Care in line with scope of practice
• Report near misses, slips, and adverse events
• Market and maintain a positive public image of ER24

REQUIRED EDUCATION

ESSENTIAL EDUCATION

Higher Certificate in Emergency Medical Care

DESIRED EDUCATION

American Heart Association Basic Life Support for Health Care Providers

REQUIRED EXPERIENCE

ESSENTIAL MINIMUM EXPERIENCE

None

DESIRED EXPERIENCE

1-year operational experience as an Emergency Care Assistant

REQUIRED JOB SKILLS AND KNOWLEDGE

• Application of best practice
• EMS environment
• English language (verbal and written)
• Facilities, travel routes, and geographical area
• HPCSA guidelines and scope of practice
• Patient report forms

All applicants will be considered, with the understanding that preference will be given in accordance with the Employment Equity Plan of Mediclinic Southern Africa, as well as internal applicants/employees that meet the minimum requirements.

Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile