Operational Emergency Care Assistant

Mediclinic; Middelburg; On-site; ZAR 150 000 - 180 000; Full time

Job summary

A private healthcare services provider in Middelburg is looking for an Emergency Care Assistant. In this role, you will ensure operational readiness for emergency calls and administer patient care within your defined scope of practice. This entry-level position requires a Higher Certificate in Emergency Medical Care, and no prior experience is necessary. Ideal candidates will have strong communication skills and the ability to work in diverse environments, contributing to providing high-quality pre-hospital care.

Qualifications

• Higher Certificate in Emergency Medical Care is required.
• Desired: American Heart Association Basic Life Support certification.
• Entry-level position; no prior experience needed.

Responsibilities

• Ensure Operational Readiness for Emergency Calls.
• Administer Patient Care in line with scope of practice.
• Report near misses, slips, and adverse events.
• Market and maintain a positive public image of ER24.

Skills

Application of best practice

EMS environment

English language (verbal and written)

Facilities, travel routes, and geographical area

HPCSA guidelines and scope of practice

Patient report forms

Education

Higher Certificate in Emergency Medical Care

American Heart Association Basic Life Support for Health Care Providers

Job description

Mediclinic is an international private healthcare services group, founded in South Africa in 1983, with divisions in Switzerland, Southern Africa (South Africa and Namibia) and the United Arab Emirates.

The Group is focused on providing specialist‑oriented, multidisciplinary services across the continuum of care in such a way that the Group will be regarded as the most respected and trusted provider of healthcare services by patients, medical practitioners, funders and regulators of healthcare in each of its markets.

MAIN PURPOSE OF JOB

The Emergency Care Assistant (ECA) will practice as clinical assistants within the emergency medical care and rescue environment thereby replacing the Basic Ambulance Assistant Course as the entry qualification into the emergency medical services.

This position is an entry-level qualification and recognises the key competencies required of Emergency Care Assistants (ECAs) who will work under the guidance of Emergency Care Technicians, Emergency Care Practitioners and Medical Officers in a variety of contexts. Holders of this qualification will operate mainly in and around the ambulance, within wide ranging contexts, including rural, urban, military, coastal, corporate, mass gatherings, homes and workplaces. In general, the Emergency Care Assistant will provide a supportive service within the pre‑hospital context.

KEY RESPONSIBILITY AREAS

• Ensure Operational Readiness for Emergency Calls
• Administer Patient Care in line with scope of practice
• Report near misses, slips, and adverse events
• Market and maintain a positive public image of ER24

Required Education

ESSENTIAL EDUCATION

Higher Certificate in Emergency Medical Care

DESIRED EDUCATION

American Heart Association Basic Life Support for Health Care Providers

Required Experience

ESSENTIAL MINIMUM EXPERIENCE

None

Desired Experience

1-year operational experience as an Emergency Care Assistant

Required Job Skills And Knowledge

• Application of best practice
• EMS environment
• English language (verbal and written)
• Facilities, travel routes, and geographical area
• HPCSA guidelines and scope of practice
• Patient report forms