Operational Ambulance Emergency Assistant

Mediclinic; Cape Town; On-site; ZAR 240,000 - 360,000; Full time

Job summary

ER24 Western Cape - South Plumstead, Cape Town is hiring an Operational Ambulance Emergency Assistant to attend emergency calls and provide intermediate medical care in line with scope of practice. The role focuses on readiness for emergency calls, administering patient care, and upholding a positive public image for ER24.

Applicants should have at least 1 year EMS experience, English proficiency, and computer literacy, with HPCSA guidelines knowledge.

Qualifications

• Minimum 1 year EMS experience.
• Proficiency in English (written and verbal).
• Computer literacy (MS Office).
• Knowledge of HPCSA guidelines and scope of practice.
• Ability to apply best practice in emergency care.

Responsibilities

• Attend emergency calls and provide intermediate medical care.
• Ensure readiness for emergency calls.
• Maintain a positive public image for ER24.
• Report near misses, slips and adverse events.

Skills

Best practice application

EMS logistics

HPCSA guidance

English proficiency

MS Office

Job description

Operational Ambulance Emergency Assistant

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ER24 Western Cape - South| Plumstead, Cape Town | South Africa

Closing date: 16/11/2026
Number of positions: 1
Reference number: 75205
Workplace Type:On-site
Permanent

Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile

MAIN PURPOSE OF JOB

To attend to emergency calls and provide intermediate medical care in line with scope of practice.

KEY RESPONSIBILITY AREAS

Ensure operational readiness for emergency calls

Administer patient care in line with scope of practice

Market and maintain a positive public image for ER24

Report Near misses, slips and adverse events

REQUIRED EDUCATION

ESSENTIAL EDUCATION:

DESIRED EDUCATION:

None

REQUIRED EXPERIENCE

ESSENTIAL MINIMUM EXPERIENCE:

1-year Emergency Medical Services (EMS) experience

DESIRED EXPERIENCE:

REQUIRED JOB SKILLS AND KNOWLEDGE

• Application of best practice
• Facilities, travel routes and demographical area
• HPCSA guidelines and scope of practice
• Proficiency in the English language (written and verbal)
• Computer Literacy (Microsoft Office)

All applicants will be considered, with the understanding that preference will be given in accordance with the Employment Equity Plan of Mediclinic Southern Africa, as well as internal applicants/employees that meet the minimum requirements.

Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile