Online Course Facilitator & Mentor

Placements24; Mbombela (Nelspruit); Hybrid; ZAR 120,000 - 180,000; Part time

Benefits offered by this job

Professional development opportunities

Hybrid work model

Flexible schedule

Job summary

Placements24 seeks an enthusiastic Online Course Facilitator/Mentor in Nelspruit for a hybrid, part-time role. You will guide online discussions, provide constructive feedback, respond to student queries, and track progress to keep learners motivated and on track.

Ideal candidates have a teaching/mentoring background, strong communication, and a solid understanding of LMS and online learning dynamics. Join us to empower students and contribute to a flexible, engaging online education experience.

Qualifications

• Bachelor's degree in Education or a related discipline.
• Experience in online/ blended teaching or mentoring is desirable.
• Strong written and verbal communication skills.
• Familiarity with LMS and video conferencing tools.

Responsibilities

• Facilitate online course discussions and encourage participation.
• Provide timely, constructive feedback on assignments and projects.
• Respond to student inquiries via email, forums, and virtual office hours.
• Monitor student progress and engage those at risk of disengagement.
• Foster an inclusive, supportive online learning environment.
• Collaborate with instructors to align content with learning objectives.
• Assist in refining course materials based on feedback.
• Maintain records of student participation and outcomes.
• Stay updated on best practices in online facilitation and student support.

Skills

Excellent communication

Online teaching/mentoring

Learner engagement

Organizational skills

Patience and adaptability

Education

Bachelor's degree in Education or related discipline

Tools

LMS

Video conferencing

Job description

About the Role

Our client, an innovative online education provider based in Nelspruit, Mpumalanga, ZA , is seeking enthusiastic and dedicated Online Course Facilitators and Mentors. This role is vital in supporting students throughout their online learning journey, ensuring they remain engaged, motivated, and on track to achieve their learning objectives. You will be responsible for guiding discussions, providing constructive feedback, answering student queries, and fostering a positive and interactive online learning community. The ideal candidate possesses excellent communication skills, a passion for teaching and mentoring, and a strong understanding of online learning dynamics. This hybrid role allows for flexibility, blending remote interaction with occasional on-site team meetings or training sessions.

Key Responsibilities

• Facilitate online course discussions, encouraging active participation and critical thinking among students.
• Provide timely and constructive feedback on assignments, projects, and other student work.
• Respond promptly and professionally to student inquiries via email, discussion forums, and potentially virtual office hours.
• Monitor student progress and proactively reach out to those who may be struggling or disengaged.
• Foster a supportive and inclusive online learning environment.
• Collaborate with course instructors and instructional designers to ensure course content and facilitation align with learning objectives.
• Assist in the evaluation and refinement of course materials based on student feedback and performance.
• Maintain accurate records of student participation, progress, and outcomes.
• Stay updated on best practices in online facilitation, mentoring, and student support.

Requirements

• Bachelor's degree in Education, a relevant subject matter field, or a related discipline.
• Previous experience in teaching, tutoring, mentoring, or facilitating in an online or blended learning environment is highly desirable.
• Strong understanding of online learning platforms and tools (e.g., LMS, video conferencing).
• Excellent written and verbal communication skills, with the ability to articulate concepts clearly and empathetically.
• Demonstrated ability to engage learners and foster a positive learning community.
• Strong organizational skills and the ability to manage multiple student interactions simultaneously.
• Patience, adaptability, and a commitment to student success.
• Familiarity with curriculum design and assessment principles is an advantage.

Benefits

• This part-time position offers a competitive remuneration of ZAR per annum, commensurate with experience.
• Our client provides opportunities for professional development and training in online facilitation techniques.
• The hybrid work model offers a good work-life balance.
• Join our client and play a crucial role in empowering learners through effective online education in Nelspruit .