Onboard Food Service Staff – Serving Meals and Snacks

Mashreq Bank; South Africa; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A hospitality consultancy is seeking Onboard Food Service Staff to deliver exceptional dining experiences aboard luxury cruise ships. You will serve meals and beverages, maintain service area cleanliness, and assist guests courteously. Ideal candidates should have a high school diploma, strong customer service skills, and a passion for hospitality. Training and international work experiences are provided.

Benefits

Tax-free salary

Free accommodation

Meals and laundry services

Travel opportunities

International work experience

Qualifications

• Proficient in verbal English; additional language skills are advantageous.
• Basic knowledge of food safety and hygiene practices.
• Ability to work efficiently under pressure.

Responsibilities

• Serve meals, snacks, and beverages to passengers.
• Maintain cleanliness and hygiene of service areas.
• Resolve guest complaints promptly and professionally.

Skills

Customer service

Communication

Multitasking

Teamwork

Education

High school diploma or equivalent

Hospitality-related certification

Job description

Job Summary

Houston Skilled Consultancy is seeking enthusiastic and dedicated Onboard Food Service Staff to deliver exceptional meal and snack services to guests aboard luxury cruise ships. This role is ideal for individuals passionate about hospitality and committed to maintaining the highest standards of cleanliness, customer service, and efficiency in a fast-paced maritime environment. You will play a key role in creating a memorable onboard dining experience by ensuring timely, polite, and professional food service.

Key Responsibilities

• Serve meals, snacks, and beverages to passengers in dining rooms, buffets, lounges, and cabins.

• Set up and clear tables according to service standards and guest requirements.

• Maintain cleanliness and hygiene of all service areas, equipment, and utensils.

• Take food and drink orders courteously and communicate them accurately to kitchen staff.

• Provide dietary assistance or suggestions based on guest preferences and restrictions.

• Assist with food preparation, plating, and refilling buffet stations when required.

• Follow onboard safety, hygiene, and food handling protocols strictly.

• Support other hospitality functions during peak service hours or special events.

• Attend staff briefings, training sessions, and comply with shift schedules.

• Resolve guest complaints promptly and professionally, escalating where necessary.

Required Skills and Qualifications

• High school diploma or equivalent; hospitality-related certification is a plus.

• Proficient in verbal English; additional language skills are advantageous.

• Excellent customer service and interpersonal communication abilities.

• Basic knowledge of food safety and hygiene practices.

• Ability to multitask and work efficiently under pressure.

• Positive attitude with a team-oriented approach.

Experience

• 1–2 years of experience in food service, hotel, restaurant, or cruise line settings preferred.

• Freshers with a strong interest in hospitality and willingness to learn are encouraged to apply.

Working Hours

• Rotational shifts including mornings, evenings, weekends, and public holidays.

• 8–10 hours per day with scheduled breaks.

• Contract-based shipboard assignments ranging from 3 to 9 months.

Knowledge, Skills, and Abilities

• Knowledge of international food service standards and safety regulations.

• Familiarity with basic dining etiquette and guest interaction protocol.

• Physically fit with the stamina to stand, walk, and carry trays for extended periods.

• Adaptability to shipboard lifestyle and living arrangements in shared crew cabins.

• Strong attention to detail and cleanliness.

Benefits

• Competitive tax-free salary with potential for tips and bonuses.

• Free accommodation, meals, and laundry services on board.

• Travel opportunities to exotic destinations worldwide.

• Access to crew recreational facilities and wellness programs.

• International work experience in a multicultural team.

• Training and career advancement opportunities within the hospitality industry.

Why Join Houston Skilled Consultancy?

At Houston Skilled Consultancy, we believe in empowering our talent through hands-on international opportunities and professional growth. When you join our team, you are stepping into a world of dynamic hospitality roles that provide long-term stability, cultural exposure, and industry recognition. We take pride in preparing our candidates for success aboard some of the worlds leading cruise lines.

How to Apply

Interested candidates can apply by sending their updated resume with a recent photo to us