Onboard Admin & Guest Services Specialist

Crew Life at Sea; Cape Town; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A cruise ship management company is seeking an onboard assistant to support the Purser with administrative tasks and deliver excellent customer service to guests. The ideal candidate will have strong communication skills, organizational abilities, and be willing to live onboard for extended periods. Experience in customer service or hospitality preferred. This position offers a unique opportunity to work in a dynamic maritime environment.

Qualifications

• Previous experience in customer service or hospitality preferred.
• Excellent communication and interpersonal skills.
• Ability to work well under pressure and in a fast-paced environment.

Responsibilities

• Assist the Purser with daily administrative tasks onboard.
• Provide excellent customer service to guests.
• Manage onboard cash transactions and customer inquiries.

Skills

Customer service

Communication

Organizational skills

Time management

Education

High school diploma or equivalent

Job description

A cruise ship management company is seeking an onboard assistant to support the Purser with administrative tasks and deliver excellent customer service to guests. The ideal candidate will have strong communication skills, organizational abilities, and be willing to live onboard for extended periods. Experience in customer service or hospitality preferred. This position offers a unique opportunity to work in a dynamic maritime environment.