On-Site Sheltered Housing Assistant & Resident Support

We build homes for sale or rent across the country; East London; On-site; ZAR 624 000 - 683 000; Full time

Job summary

A leading housing management team is seeking a Sheltered Housing Assistant to support residents aged 55 and over in Havering, Redbridge, and Essex. The role involves ensuring safety, delivering outstanding service, and assisting residents in living independently. Ideal candidates should possess strong communication skills, a proactive approach, and an understanding of health and safety procedures. This full-time position offers a competitive salary and various benefits.

Benefits

25 days annual leave rising to 30 days

Bank Holidays

Health Cash Plan

Pension plan

Life assurance

Paid volunteering days

Employee Assistance Programme

Qualifications

• Proven experience in a resident-facing role handling sensitive issues with empathy.
• Interest in health and safety procedures with understanding of inspections.
• Proactive and well-organised with effective task management.

Responsibilities

• Act as on-site representative providing guidance to residents.
• Ensure resident and site safety through regular inspections.
• Maintain accurate records of health and safety checks.

Skills

Customer Service Excellence

Health & Safety Awareness

Organisational Skills

Strong Communication Skills

Team Collaboration

Driving licence

Job description

A leading housing management team is seeking a Sheltered Housing Assistant to support residents aged 55 and over in Havering, Redbridge, and Essex. The role involves ensuring safety, delivering outstanding service, and assisting residents in living independently. Ideal candidates should possess strong communication skills, a proactive approach, and an understanding of health and safety procedures. This full-time position offers a competitive salary and various benefits.