On-Site Security Manager — Client Relations & Operations

Fidelity Services Group; Standerton; On-site; ZAR 360,000 - 520,000; Full time

Job summary

Fidelity Services Group is seeking a Site Manager for Thuthukani near Standerton, Mpumalanga. You will oversee security operations, ensure SLA compliance, manage security officers, and coordinate reporting for clients.

The role requires coordinating postings, maintaining client relations, and supervising staff across shifts. PSCIRA Grade A, NQF5 security, and relocation flexibility are essential.

Qualifications

• Must have Grade 12 (Matric) or equivalent.
• Must hold NQF5 in Security Management.
• PSIRA Grade A registered and up to date.
• No criminal record or pending cases.
• Valid driver’s license with own transport.
• 2–5 years site supervisory/management experience.
• Staff management experience essential.
• Computer literacy.
• Must reside in greater Thuthukani/Standerton or willing to relocate.

Responsibilities

• Maintain good relations between Fidelity Security Services and clients.
• Provide daily feedback and liaison with management and clients.
• Prepare and distribute daily, weekly and monthly reports.
• Prepare incident, accident and investigation reports.
• Obtain statements for investigations.
• Ensure timely posting of security officers for full site coverage on day and night shifts.
• Verify officers meet contractual requirements.
• Discipline staff and participate in CCMA/Labour Court if required.
• Assess service levels and recommend improvements to clients.
• Assess premises to minimize risky access and create barriers to criminals.
• Audit access registers daily and generate exception reports.

Skills

Communication

Planning & Organizing

Client liaison

Investigation & report writing

Working under pressure

Analytical thinking

Education

Grade 12 / Matric

NQF5 in Security Management

PSIRA Grade A

Driver's license

Job description

Fidelity Services Group is seeking a Site Manager for Thuthukani near Standerton, Mpumalanga. You will oversee security operations, ensure SLA compliance, manage security officers, and coordinate reporting for clients.

The role requires coordinating postings, maintaining client relations, and supervising staff across shifts. PSCIRA Grade A, NQF5 security, and relocation flexibility are essential.