On-Site Part-Time IT Technician - User Support

3D5Eb509-Fa95-480E-9F5A-4313325A6580; Pietermaritzburg; On-site; ZAR 200 000 - 300 000; Part time

Job summary

A tech services company in Pietermaritzburg is seeking a part-time L1 IT Technician for providing technical support and troubleshooting IT issues. The ideal candidate will have strong customer service skills and a basic understanding of network systems. Responsibilities include assisting users with IT-related problems, maintaining system functionality, and training users on IT tools. Relevant certifications in IT are preferred.

Qualifications

• Proficiency in troubleshooting and technical support.
• Knowledge and experience in Information Technology systems.
• Excellent customer service skills with diverse users.
• Ability to assist with training on basic IT tools.
• Strong communication and problem-solving skills.
• Basic understanding of network systems is a plus.

Responsibilities

• Provide technical support and troubleshoot hardware/software issues.
• Assist users with IT-related problems.
• Maintain system functionality.
• Assist in training users on IT tools and processes.

Skills

Troubleshooting

Technical Support

Customer Service

Communication

Problem-solving

Education

Relevant certifications or coursework in IT or related fields

Job description

A tech services company in Pietermaritzburg is seeking a part-time L1 IT Technician for providing technical support and troubleshooting IT issues. The ideal candidate will have strong customer service skills and a basic understanding of network systems. Responsibilities include assisting users with IT-related problems, maintaining system functionality, and training users on IT tools. Relevant certifications in IT are preferred.