On-Site Back-Office Administrator & Records Specialist

The Road Traffic Infringement Agency (RTIA) July, 2026; South Africa; Vor Ort; ZAR 180.000 - 260.000; Vollzeit

Zusammenfassung

The Road Traffic Infringement Agency (RTIA) in South Africa seeks an AARTO Back-Office Administrator for an on-site role starting 2026-07-27. The position supports back-office operations, mail handling, document uploads to the NCR, and interaction with applicants and facilities units.

Applicants should have Grade 12, 3+ years in administration or telephonic support, and knowledge of road traffic processes. Strong written and verbal communication and record-keeping are required.

Qualifikationen

• Grade 12 NQF 4 or equivalent.
• At least 3 years administration or telephonic experience in support services.
• Experience in road traffic environment.
• Practical knowledge of office administration support functions.
• Registry background is an added advantage.
• Strong interpersonal and communication skills, analytical and organisational abilities.

Aufgaben

• Provide administrative support to the AARTO Back Office.
• Open mail items with Facilities/Revenue Unit and process forms.
• Monitor email folders and respond to applications as received.
• Follow up on incomplete/inaccurate applications and field inquiries.
• Assist with front-office duties when required.
• Upload elective forms to the NCR and verify uploads.
• Draw daily RD323/324 reports to support processed applications.
• Participate in performance management reviews with the supervisor.

Kenntnisse

Interpersonal skills

Communication skills

Analytical skills

Organizational skills

Administration skills

Record keeping

Fraud awareness

Report writing skills

Databases

Spreadsheets

Ausbildung

Grade 12 / NQF 4 or equivalent

Jobbeschreibung

The Road Traffic Infringement Agency (RTIA) in South Africa seeks an AARTO Back-Office Administrator for an on-site role starting 2026-07-27. The position supports back-office operations, mail handling, document uploads to the NCR, and interaction with applicants and facilities units.

Applicants should have Grade 12, 3+ years in administration or telephonic support, and knowledge of road traffic processes. Strong written and verbal communication and record-keeping are required.