On-Site Activation & Lead-Generation Specialist

Sun International; Gauteng; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading gaming company is seeking a Customer Engagement Agent in Gauteng to proactively engage clients and generate leads during activations. The ideal candidate will have at least 2 years of experience in customer service or sales, with a passion for sports being an advantage. Responsibilities include managing on-site activations and providing comprehensive support to online bettors, ensuring a positive customer experience.

Qualifications

• Minimum 2 years experience in a customer service, contact centre, or sales environment.
• Interest and experience in sports is an advantage.

Responsibilities

• Identifying opportunities to engage clients during activations.
• Cultivating relationships with potential and current customers.
• Responding to technical and account-related queries from customers.
• Providing services and support for online sports bets.

Skills

Organising and Coordinating Resources

Emotional resilience

Event co-ordination

Sales skills

Networking skills

Written and verbal communication skills

Proficient computer literacy (MS Office; CRM software)

Education

Grade 12

Job description

A leading gaming company is seeking a Customer Engagement Agent in Gauteng to proactively engage clients and generate leads during activations. The ideal candidate will have at least 2 years of experience in customer service or sales, with a passion for sports being an advantage. Responsibilities include managing on-site activations and providing comprehensive support to online bettors, ensuring a positive customer experience.