Omnichannel Customer Support Pro | Flexible Hours & Growth

Yuppiechef.com; Cape Town; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading kitchen and home appliance retailer in Cape Town is looking for a passionate Customer Support team member to manage customer expectations, ensure order fulfillment, and collaborate across teams. Candidates should possess strong communication skills, multitasking abilities, and at least 2 years of customer-facing experience. This role offers a collaborative work environment, various benefits, and growth opportunities.

Benefits

Total Cost to Company (CTC) package

Quarterly bonuses

17 days annual leave

Half-day Fridays

Flexible working arrangements

Staff discount on products

Qualifications

• 2+ years of experience in a customer-facing environment.
• Experience with multiple communication methods.

Responsibilities

• Managing customer expectations and queries.
• Collaborating with various teams within the business.
• Ensuring customer orders are fulfilled quickly.

Skills

Customer satisfaction

Communication skills

Multi-tasking

IT skills

Problem-solving

Knowledge of food and cooking

Education

Matric Certificate

Job description

A leading kitchen and home appliance retailer in Cape Town is looking for a passionate Customer Support team member to manage customer expectations, ensure order fulfillment, and collaborate across teams. Candidates should possess strong communication skills, multitasking abilities, and at least 2 years of customer-facing experience. This role offers a collaborative work environment, various benefits, and growth opportunities.