OM Bank - Intermediate UX Designer

Old Mutual; Cape Town; On-site; ZAR 400 000 - 600 000; Full time

Job summary

A leading financial services organization in Cape Town is seeking an experienced Intermediate User Experience (UX) Designer to join their innovative design team. The ideal candidate will design engaging digital banking experiences, collaborate with cross-functional teams, and mentor junior designers. This role requires a strong portfolio and a minimum of 5 years' experience in UX design, particularly in the banking or fintech industry. You'll play a vital role in enhancing customer satisfaction through design innovation.

Qualifications

• Minimum of 5 years of experience in UX design, specifically in the banking or fintech industry.
• Relevant Qualification in Design, Human-Computer Interaction, or a related field.
• A strong portfolio showcasing a range of UX design projects.

Responsibilities

• Create high-fidelity prototypes and wireframes for digital banking applications.
• Assist in planning usability tests and iterate designs based on user feedback.
• Collaborate with product owners and developers to ensure feasible design implementation.
• Propose innovative design solutions that enhance user experience.
• Mentor junior designers.

Skills

Action Planning

Agile Project Management

Computer Literacy

Customer Value Proposition Development

Data Compilation

Evaluating Information

Executing Plans

IT Implementation

Market Analysis

Market Research Analysis

Product Development

Education

Certificate (Cert)

Job description

Let's Write Africa's Story Together!

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Job Description

We are looking for a highly skilled and experienced Intermediate User Experience (UX) Designer to join our dynamic design team at one of South Africa's newest and innovative banks. The ideal candidate will be tasked with designing seamless and innovative digital banking experiences for a mobile platform, ensuring a customer-centred approach in all design elements.

This role involves working closely with cross-functional teams, including product managers, engineers, and other stakeholders, to create intuitive, accessible, and engaging user interfaces that meet the strategic objectives of the bank.

KEY RESULT AREAS

• Design Execution: Create high-fidelity prototypes and wireframes for digital banking applications. Ensure designs are in line with the bank's brand guidelines and digital standards.
• User Testing: Assist in planning and assisting in usability tests and other design research activities. Take the user feedback and iterate designs accordingly to enhance user experience and satisfaction.
• Collaboration: Work closely with product owners, developers, and other team members to ensure designs are feasible and implemented accurately. Participate in agile development processes and stand-ups.
• Innovation: Stay abreast of UX trends, tools, and technologies. Propose innovative design solutions that enhance user experience and drive digital banking forward.
• Mentorship: Mentor junior designers, providing guidance and feedback to help them grow in their UX design skills.

ROLE REQUIREMENTS

• Minimum of 5 years of experience in UX design, specifically in the banking or fintech industry.
• Relevant Qualification in Design, Human-Computer Interaction, or a related field.
• A strong portfolio showcasing a range of UX design projects, including workflows, wireframes, and user interface designs.
• Excellent communication and presentation skills, with the ability to articulate design decisions and user research findings to various stakeholders.

Expected etiquette

• Solid display of OM Bank Values
• Seeks other senior colleagues to discuss best approaches to UX/UI problems
• Proactively seeks new tools and frameworks that can improve OM Bank’s product
• Proactively manages assigned backlog of work and suggests changes
• Clearly communicates needs and requirements to optimise productivity across teams
• Provides feedback and mentors less senior colleagues
• Suggests new initiatives and approaches to current problems

Skills

Action Planning, Agile Project Management, Computer Literacy, Customer Value Proposition Development, Data Compilation, Evaluating Information, Executing Plans, IT Implementation, Market Analysis, Market Research Analysis, Product Development

Competencies

Business Insight Collaborates Cultivates Innovation Customer Focus Decision Quality Drives Results Ensures Accountability Interpersonal Savvy

Education

Certificate (Cert)

Closing Date

10 November 2025 , 23:59

The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.

The Old Mutual Story!