Office & Warehouse Administrator & Showroom Co-Ordinator

Dado Creations; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A local luxury bathroom ware manufacturer is seeking an Office Administrator in Cape Town. Responsibilities include reception duties, personal assistant support, customer service, stock management, and documentation. The ideal candidate should possess strong interpersonal skills, be detail-oriented, and have a Grade 12 education, preferably with experience in business administration. This role offers a monthly salary of 10k–13k.

Qualifications

• Strong focus on customer service and interpersonal communication.
• Excellent organizational skills and attention to detail.
• Ability to multitask and prioritize effectively.

Responsibilities

• Greet and welcome customers at the showroom.
• Assist management with scheduling and documentation.
• Maintain the cleanliness and organization of the showroom.
• Oversee stock management and inventory control.
• Verify delivery documents and maintain records.
• Coordinate showroom maintenance and cleaning operations.

Skills

Strong interpersonal and communication skills

Excellent organizational skills

Ability to multitask

Proficient in Microsoft Office Suite

Customer service focus

Education

Grade 12 education

Qualification or experience in Business Administration

Job description

DADO Creations is a local manufacturer of luxury and quality bathroom ware, specializing in the design and crafting of stone bathtubs and basins using our own unique DADOquartz material and acrylic bathtubs under the DADOacrylic brand.

Office Administrator Responsibilities

• Reception Duties: Greet and welcome customers upon arrival at the showroom in a friendly and professional manner, manage the reception area ensuring it remains presentable and welcoming, answer incoming calls promptly and direct them to appropriate team members.
• Personal Assistant Support: Assist the management team with scheduling meetings, preparing meeting agendas, and managing calendars; coordinate internal and external communication, ensuring timely responses to inquiries; assist in preparing presentations, reports, and documentation as needed.
• Showroom and Customer Service: Assist customers in the showroom, providing information on products and services; ensure the showroom is maintained to a high standard of cleanliness and organization.
• Stock Management: Oversee procedures for stock entering and leaving the warehouse, invoicing deliveries to retailers and end-consumers, complete POD Recon Sheet daily with all invoices delivered, keep finance department and directors informed of PODs and deliveries, maintain receiving, warehousing, and distribution operations, control inventory levels by conducting physical counts and reconciling with the data storage system.
• Logistics and Documentation: Verify invoiced goods before drivers depart for deliveries to ensure accuracy and completeness; file signed Proof of Delivery (POD) documents at the end of each day, maintaining organized records for easy access and reference.
• Office Maintenance and Support: Handle opening and closing of the showroom daily; ensure the cleaning and maintenance of the showroom and warehouse are up to standard, coordinate with cleaning staff as necessary; report any maintenance issues to management for timely resolution.

Skills and Qualifications

• Strong interpersonal and communication skills, with a focus on customer service.
• Excellent organizational skills and attention to detail.
• Ability to multitask and prioritize in a fast-paced environment.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Previous experience in office administration, reception, or customer service preferred.
• Grade 12 education required.
• Qualification or experience in Business Administration, Supply Chain Management, Logistics, or related field would be an advantage.

Working Hours: Monday to Friday, 8:00 AM – 5:00 PM (with flexibility as required).

Reports To: Office Manager / Operations Manager

Basic Salary: 10k–13k / month

The ideal candidate should be proactive, detail‑oriented, and a strong team player with a passion for customer service and office administration.