Office Manager / Receptionist

Esg Recruitment; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A professional recruitment agency is seeking a Receptionist/Office Manager in Cape Town. The ideal candidate must have matriculation and at least 2 to 5 years of relevant experience. Responsibilities include greeting visitors, managing the reception area, coordinating appointments, and handling office supplies. Strong English communication skills and computer literacy are essential for this role.

Qualifications

• At least 2 to 5 years of experience as a receptionist or office manager.

Responsibilities

• Greet visitors and guests professionally.
• Manage the reception area to ensure cleanliness and organization.
• Respond to inquiries from customers, vendors, and employees.
• Assist with scheduling appointments and meetings.
• Monitor and order office supplies.

Skills

Fluent English

Computer literacy

Technical skills

Education

Matric

Job description

WORK EXPERIENCE / QUALIFICATIONS

• Must have matric.
• At least 2 to 5 yrs. experience as receptionist / office manager.
• Computer literate.
• Speak English fluently.
• Technical skills / Professional

KEY RESPONSIBILITIES

• Greet visitors and guests in a professional and courteous manner, directing them to the appropriate person or department.
• Answer and direct incoming phone calls, taking messages and transferring calls as needed.
• Manage the reception area, ensuring it is clean, organized, and presentable at all times.
• Maintain visitor logs and issue visitor badges or access passes as required.
• Respond to inquiries from customers, vendors, and employees, providing information or directing them to the appropriate resource.
• Assist with scheduling appointments, meetings, and conference room reservations as requested.
• Receive and distribute incoming mail, packages, and deliveries, as well as preparing outgoing mail and packages for shipment.
• Assist with administrative tasks, such as data entry, filing, photocopying, and scanning documents.
• Coordinate with other departments to fulfill administrative requests and support office operations.
• Monitor and order office supplies.
• Ensuring adequate stock levels and maintaining inventory records.
• Invoicing competed jobs when ready for dispatch.
• Assist with special projects and events as needed, including preparation of materials and coordination of logistics.
• Maintain confidentiality of sensitive information and adhere to company policies and procedures.

STANDARDS AND MEASUREMENTS

• Maintaining professional relationship with internal and external clients.
• Eloquent when addressing clients.
• Keeping accurate records.