Office Manager / Bookkeeper

The Fire Man Wood Delivery Service Pty Ltd; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A local wood delivery service in Cape Town is searching for an organized and proactive Office Manager to oversee operations, manage customer communications, and handle basic bookkeeping. The ideal candidate should be fluent in English, have experience in office management, and proficiency with Sage Accounting. This full-time position offers a supportive work environment and opportunities for growth.

Benefits

Competitive salary

Supportive work environment

Opportunity to grow within the company

Qualifications

• Proven experience as an Office Manager, Administrator, or similar role.
• Strong communication skills, both written and verbal.
• Familiarity with logistics or scheduling is a plus.

Responsibilities

• Manage day-to-day office operations.
• Coordinate deliveries, schedules, and customer orders.
• Handle invoicing and bookkeeping tasks.

Skills

Fluent in written and spoken English

Organisational skills

Multitasking skills

Communication skills

Proficiency with Sage Accounting

Advanced skills in Microsoft Office

Tools

Sage Accounting

Microsoft Office

Mail Blaze

ESP

Job description

About Us

We are The Fire Man Wood Delivery Service PTY Ltd, a trusted supplier of quality fire & braai wood based in Diep River, Cape Town.

We’re looking for an organised and proactive Office Manager to oversee our office operations, manage customer communications, basic bookkeeping, and support smooth business workflows.

Key Responsibilities

• Manage day-to-day office operations
• Manage delivery teams' rosters, routings and staffing
• Coordinate deliveries, schedules, and customer orders using Sage and ESP
• Handle invoicing and basic bookkeeping with Sage Accounting
• Create and send client email campaigns using Mail Blaze
• Prepare reports using Microsoft Office (Word, Excel, PowerPoint)
• Liaise with clients via email and phone, ensuring excellent service
• Support Directors with general admin and communication tasks

Requirements

• Fluent in written and spoken English (essential)
• Proven experience as an Office Manager, Administrator, or similar role
• Excellent organisational and multitasking skills
• Strong communication skills (written and verbal)
• Proficiency with Sage Accounting
• Familiarity with Mail Blaze & ESP (or willingness to learn)
• Advanced skills in Microsoft Office (Excel, Word, Outlook)

Bonus Skills

• Experience in logistics, scheduling, or small business operations
• Customer service background

What We Offer

• Competitive salary (based on experience)
• Supportive work environment
• Opportunity to grow within a well-established local business

Job Type

Full-time

Pay

R

Application Questions

• "What is your level of proficiency in Sage Accounting?" (Beginner / Intermediate / Advanced)
• "Give an example of when you had to manage multiple deadlines at once." (tests organisation + grammar)
• "Please write a short professional email to a client reminding them of an overdue invoice." (tests English writing & tone)
• Are you located within 15kms of Diep River?

Work Location

In person