Office Manager

Mri Software; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading real estate software company in Cape Town is seeking an experienced Facilities Manager to oversee day-to-day operations and facilities services. The ideal candidate will ensure a safe and efficient workplace while managing budgets and compliance with regulations. Join a dynamic team that values diversity and employee well-being.

Benefits

Office breakfasts

Quarterly lunches

Medical Aid Scheme

Competitive Personal Pension plan

Parental Leave benefit

25 days annual leave plus public holidays

Tuition Reimbursement Schemes

Work from anywhere for two weeks per year

Qualifications

• Minimum 5 years of facilities management experience.
• Proven experience managing an office supporting multiple employees.
• Certifications like SAFMA, IWFM, or IFMA are advantageous.

Responsibilities

• Oversee building systems and maintenance services.
• Manage facilities budget and track expenses.
• Ensure a safe and compliant workplace.

Skills

Leadership

Communication

Problem-solving

Financial acumen

Knowledge of health & safety

Planning and coordination

Tech-savvy

Education

Diploma or Degree in Facilities Management, Property Management, Engineering

Tools

Facilities software (e.g. Archibus, FM Systems)

Job description

From the day we opened our doors in

MRI Software has built flexible, game-changing real estate software solutions to improve people's lives.

The only way to carry out that mission is to hire the absolute best employees on earth.

People like you. Work hard, play hard.

Always.

Our relentless commitment to client success, our employee resource groups and our promise to empower our teams to reach their full potential are a few examples of what makes MRI Software special. And we're insanely dedicated to creating a work environment that you look forward to every single day.

That's why we invest heavily in our employee engagement, so you enjoy the tech industry's best perks.

Together with the whole Pride, (lion roar for "family") employees, customers, and partners, we're on a mission to break new ground and lead the real estate industry into a digital-first future.

Job Summary

We are looking for a dynamic and experienced Facilities Manager to oversee the day-to-day operations, maintenance, and facilities services of our Cape Town office, which supports approximately ___ employees.

This role requires strong leadership and people management skills to lead an onsite facilities team and ensure a safe, efficient, and well-functioning workplace that enhances the employee experience.

The ideal candidate will be highly organized, proactive, and capable of managing a large-scale office environment. This role will be based in our Cape Town office 5 days per week (Mon-Fri) and will be required to work from 9 : 00 AM - 6 : 00 PM SAST.

Key Responsibilities

Facilities Operations & Maintenance

• Oversee all building systems, including electrical, plumbing, HVAC, fire safety, access control, and security.
• Manage both hard and soft services such as maintenance, cleaning, catering, landscaping, and waste disposal.
• Manage space planning, office moves, and workstation configurations to support evolving business needs.
• Ensure the office environment meets health, safety, and environmental standards in line with South African regulations.
• Conduct regular inspections and maintenance audits.

People & Team Management

• Manage and lead an internal team of facilities staff, including maintenance workers, cleaners, and reception personnel.
• Oversee external vendors and contractors, ensuring service quality and SLA adherence.
• Support employee wellbeing through proactive office management, ergonomics, and workplace safety.
• Act as a point of contact for staff queries or issues related to the office environment.

Employee Experience & Workplace Culture

• Ensure that the office is welcoming, functional, and conducive to productivity for a diverse workforce of ~ people.
• Partner with HR and department leads to support events, wellness initiatives, and hybrid working arrangements.

Compliance & Risk Management

• Ensure full compliance with occupational health and safety standards, fire codes, and building regulations.
• Develop and maintain emergency response procedures and ensure staff are informed and trained.

Budgeting & Reporting

• Manage the facilities budget, track expenses, and drive cost-efficiency.
• Prepare reports on facilities performance, incidents, and improvement initiatives.

Requirements

Qualifications

• Diploma or Degree in Facilities Management, Property Management, Engineering, or a related field.
• Certifications (e.g. SAFMA, IWFM, IFMA, OHS) are advantageous.

Experience

• Minimum 5 years of facilities management experience in a medium to large-scale corporate or commercial environment.
• Proven experience managing an office supporting + employees.
• Demonstrated ability to lead teams and manage external vendors.

Skills

• Strong leadership and people management skills.
• Excellent knowledge of building operations, health & safety, and compliance in South Africa.
• Strong planning, coordination, and problem-solving abilities.
• Financial acumen with experience in budgeting and cost control.
• Excellent communication skills; able to liaise with staff at all levels.
• Tech‑savvy; experience with facilities software (e.g. Archibus, FM Systems, CAFM tools) is a plus.

Additional Information

• Based in Cape Town; onsite presence required.
• Valid driver's license required.
• Occasional out of hours availability may be required for emergencies or major projects.

Benefits & Perks

• Office breakfasts, quarterly lunches and virtual social events.
• Employee‑led groups such as our DEI committee, employee resource groups such as Women and Allies, and our Pride Event Group.
• Medical Aid Scheme.
• Competitive Personal Pension plan.
• Parental Leave benefit.
• 25 days of annual leave plus public holidays, plus a bank of 16 hours of "Flex Time Off" to be used whenever and however you choose.
• Tuition Reimbursement Schemes.
• Work from anywhere in the world for two weeks out of the year.

Engagement & Culture

We recognise that your family is important, and being able to spend quality time with your family as it grows is a wonderful experience.

We strive to amaze as a global industry leader in real estate software. Whether you are joining as a new pride member or bringing your expertise back, your talent is important to maintaining MRI's high client experience standard and continuing our growth.

Are you up to the challenge?

We know the confidence gap and imposter syndrome can get in the way of meeting remarkable candidates, so please don't hesitate to apply — we'd love to hear from you.

As a global company, we believe diversity brings benefits for our people, customers and clients. MRI Software is committed to being an inclusive employer, regardless of your ethnicity, religion, sexual orientation, gender identity, disability, age, military and veteran status. Diversity, Equality and Inclusion are values that are critical to our success; come and see for yourself.