Office Experience Coordinator

Electrum; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A payments software company in Cape Town seeks an experienced office coordinator. Responsibilities include maintaining a comfortable workplace, managing onboarding, and coordinating office events. The ideal candidate has at least 3 years of experience in office management, strong communication skills, and proficiency in calendar management. The role offers a supportive environment with various employee engagement activities.

Benefits

Daily cooked lunches

Team socialising activities

Supportive work environment

Qualifications

• Minimum of 3 years of experience in an office coordinator role.
• Ability to manage multiple priorities with minimal supervision.
• Experience with meeting room and calendar management.

Responsibilities

• Maintain a clean, organised office environment to support productivity.
• Respond to employee needs and manage onboarding.
• Serve as the primary point of contact for facilities issues.

Skills

Office management

Proactive problem solving

Meeting room management

Calendar management

Proficiency with spreadsheets

Strong communication

Education

Diploma in office administration or business administration

Job description

The CompanyElectrum is the next-generation payments software company that provides cloud-native software to optimise the processing of financial transactions. We are a respected payments software partner through our deep expertise and track record in delivering trusted enterprise-grade payments solutions. We've built a reputation for providing solutions for high-volume, low-value payment schemes and services that enable our clients to deliver to their customers at scale.

Responsibilities

• Maintain a clean, organised, and functional office environment through systems, preventive maintenance, and continuous improvements that support employee productivity and comfort.
• Respond to employee needs and feedback, maintain a comfortable workspace, and implement initiatives that enhance well‑being and morale.
• Manage employee onboarding and assist with office reorganisations, as well as coordinate furniture moves.
• Serve as the primary point of contact for all daily facilities issues (e.g., maintenance, repairs, etc.), manage vendor relationships and ensure reliable service delivery.
• Coordinate directly with the on‑site handyman and cleaning staff to resolve issues promptly; Escalate recurring problems to the office manager.
• Plan and execute smoothly run in‑house events that engage employees and contribute positively to company culture (e.g., intern socials, team off‑sites, getaways, workshops). Source venues, manage bookings, and coordinate all logistical details.
• Create a warm, professional, and seamless experience for visitors; provide backup coverage for the reception desk and handle ad hoc requests from staff, including managing meeting room bookings.

Requirements

• A minimum of 3 years of experience in an office coordinator role.
• A diploma or certificate in office administration, business administration, or a related field is preferred.
• Proven ability to manage multiple priorities and work proactively with minimal supervision.
• Experience with meeting room booking management and calendar management.
• Proficiency with spreadsheets and email applications.

Benefits

• Daily cooked lunches and a stocked kitchen for the mid‑day nibbles.
• Team socialising, getaways, and social outings.
• A safe, transparent environment where mistakes happen and are addressed through a 3‑step approach: Tell everyone about it, fix the mistake, tell everyone about the solution.

We even have a 3‑step approach to dealing with mistakes: Tell everyone about it, fix the mistake, tell everyone about the solution. You are responsible for your actions — both the successes and the failures.