Office Assistant

The Twelve Apostles Hotel (Camps Bay, Cape Town); Cape Town; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A luxury hotel in Camps Bay seeks an Office Assistant for a 3-month fixed-term contract. You'll provide administrative support to the Sales team, maintain quality standards, and assist with meeting preparations. The role demands strong planning, professionalism, and excellent communication skills. Ideal candidates have a positive attitude and a passion for hospitality.

Qualifications

• Enthusiastic and vibrant individual with positive attitude.
• Ability to work in a pressurized environment.
• Excellent internal and external communication skills.

Responsibilities

• Assist in preparation of meeting material.
• Maintain order in archives and documentation.
• Ensure confidentiality of information.

Skills

Professional disposition

Strong planning skills

Proactive and self-driven

Customer service orientation

Proficient in MS Office

Job description

Job : Office Assistant – 3 MONTH FTC CONTRACT (START DATE A.S.A.P)

The office assistant is required to be an enthusiastic and vibrant individual with a positive can‑do attitude joining our dynamic Sales team. Reporting to the Head of Sales, the successful incumbent will perform related administrative and operational support to the Sales team while maintaining the quality and standards of the 12 Apostles Hotel and Spa in accordance with the Red Carnation Hotel Collection Policies and Procedures within a pressurized environment.

Responsibilities

• Assist if required in the preparation of meeting material, i.e., conference kits, direct mail pieces, etc., in collaboration with the Head of Sales.
• Keep the archive in order and documentation accessible to the rest of the team.
• Take responsibility months for ensuring that all required tasks are completed accurately and within deadlines.
• Ensure confidentiality of information or transactions of the hotel, clients, and staff during or after the internship period in the company.
• Perform all similar and/or equivalent duties inherent to the internship itself.

Qualifications & Key Skills

• Professional disposition.
• Professional telephone, communication and email etiquette.
• Strong planning, administrative and organizing skills.
• Ability to work within a pressurized environment.
• Ability to use initiative and be proactive and self‑driven.
• Ability to work without supervision and within a team.
• Organized, detail‑oriented and deadline‑driven.
• Customer service orientation essential.
• People centric with a strong focus on the guest experience.
• Well‑groomed appearance and well as per company standards.
• Positive can‑do attitude and eager to learn new concepts and practices.
• Proficient in MS Office (Word, Excel, Outlook, Powerpoint).
• Passion for travel & Hospitality industry.
• Take initiative and anticipate needs.
• Excellent internal and external communication skills, both verbal and written.
• Innovative, proactive and dependable.

How to apply

Email detailed CV to INDHOTEL.