Oem - Automotive Technical Support Administrator

Motorecuit; Gauteng; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A leading OEM manufacturer in Gauteng is looking for a Technical Support Administrator to support the dealer network and enhance aftersales service. The role includes providing technical assistance, analyzing warranty claims, and ensuring the smooth execution of processes. Candidates should have proven technical support experience and strong analytical skills. Competitive remuneration is offered based on experience, along with benefits like Provident Fund.

Benefits

Provident Fund

Qualifications

• Proven experience in technical support or related field.
• Strong analytical skills to conduct in-depth problem analysis.
• Ability to compile detailed technical reports.

Responsibilities

• Provide expert technical assistance to dealer network.
• Perform detailed analysis for warranty claims.
• Ensure effective execution of the TAR process.

Skills

Technical support

Problem analysis

Warranty process execution

Job description

OEM – Aftersales Technical Support Administrator - Gauteng, Northern Suburbs #DriveYourCareerForward with an exciting opportunity as a Technical Support Administrator at a leading OEM!

Our client, a renowned vehicle brand manufacturer, is seeking a proactive Technical Support Administrator to join their team.

If you're passionate about providing exceptional technical support and thrive in a dynamic environment, this is the role for you.

As the Technical Support Administrator, you will be responsible for offering expert technical assistance to the dealer network and their aftersales service, performing in-depth problem analysis, compiling detailed failure reports testing warranty-claimed items, and ensuring the effective and timely execution of the TAR process.

Your expertise will play a vital role in enhancing dealer operations and ensuring the smooth flow of aftersales support. Remuneration K-K negotiable on experience – Benefits including Provident Fund