Ocean Freight Export Controller - Clearing And Forwarding

Ntice Search Solutions; Johannesburg; On-site; ZAR 300 000 - 450 000; Full time

Job summary

A leading logistics provider in Johannesburg is seeking an experienced Import/Export Controller to manage shipments across sea, air, and road freight. The ideal candidate has 3-5 years of experience and proficiency in relevant software. Responsibilities include managing customs documentation and liaising with clients to ensure smooth operations. This role offers an opportunity to elevate your career in a dynamic logistics environment.

Qualifications

• 3-5 years experience in a similar role in import/export.
• Experienced in multi-modal freight operations.
• Strong documentation skills.

Responsibilities

• Book and manage shipments with various shipping lines.
• Handle customs clearing and necessary documentation.
• Liaise with clients and transport providers.

Skills

Team player with excellent communication skills

Problem-solving mindset

Understanding of customs clearance

Education

Logistics or Supply Chain Management certification

Tools

ShipShape software

Microsoft Excel

Job description

Showing 2 Ocean Freight Export Controller Clearing And Forwarding jobs in Johannesburg

Import/Export Controller Freight Operations (Sea, Air, Road)

Johannesburg, Gauteng The Legends Agency

Posted 24 days ago

Job Description

Import/Export Controller Freight Operations (Sea, Air, Road)

An exciting opportunity exists for an experienced Import/Export Controller to join a busy freight environment in Bedfordview. If you have 35 years of multi-modal freight experience and proficiency in ShipShape software, this role could be your next career move.

In this role, you will:

• Book and manage shipments with shipping lines, transporters, and online platforms.
• Handle all required documentation including bills of lading, CNC certificates, and BV inspections.
• Complete customs clearing and entries using Portnet and related systems.
• Liaise directly with clients, customs authorities, and transport providers to ensure smooth operations.
• Process invoicing and maintain compliance with Incoterms and freight procedures.
• Use ShipShape software to manage freight tracking, documentation, and operational control.

We are seeking someone who is:

• 3-5 years experience in a similar role
• Is experienced in import/export processes across sea, air, and road freight.
• Understands customs clearance and has strong documentation skills.
• Is a team player with excellent communication skills and a problem-solving mindset.

If you are ready to bring your logistics talent and drive impactful freight solutions, apply today and elevate your career.

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Job Description

Company Description
Founded in 2007, Reload Logistics began as an independent logistics provider with a bold vision: to simplify and connect Africa's complex supply chains. Over the years, we have expanded rapidly across Southern Africa and the Middle East, building a strong presence in over 13 countries.

Headquartered in Dubai, with deep operational roots in key African trade corridors, we have grown into a trusted partner for international freight forwarding, cross-border transportation, warehousing, project cargo, and customs clearance solutions. From managing over 800,000 sqm of warehousing space to operating a fleet of 1,000+ trucks and 200 rail wagons, Reload continues to invest in infrastructure and innovation.

Today, Reload Logistics is a reliable and forward-thinking logistics leader, empowering trade and connectivity across Africa and beyond.

Role Overview
We are seeking a highly motivated professional to drive growth through strategic, solution-focused sales. In this role, you will manage carrier capacity, rate negotiations and sales, collaborate on cargo planning and with internal teams and external customers, and implement strategies to increase volume and strengthen partnerships.

Key Responsibilities
Commercial Responsibilities:-

• Quote Management: Prepare and deliver accurate, competitive quotations within tight timelines, ensuring precision and professionalism.
• Sales Conversion: Convert quotes into confirmed bookings by identifying customer needs and offering tailored, value-driven solutions to achieve high conversion rates.
• Customer Relationship Development: Strengthen and expand relationships with existing clients to increase market share and revenue.
• Customer Retention: Maintain strong client relationships to ensure satisfaction, drive repeat business, and encourage service renewals.
• Cross-Functional Collaboration: Partner with internal business units to enhance customer value and increase engagement through additional touchpoints.
• Business Development: Proactively identify and secure additional cargo opportunities while cultivating new business leads.
• Capacity Management: Monitor available capacity and secure forward bookings to optimize resource utilization.
• Client Onboarding: Ensure a seamless and well-documented handover of new clients to the Operations team.
• Operational Oversight: Strong Operation knowledge on carrier process and procedures is required to assist and guide operational teams with efficient query resolution.

Role Requirements

• Experience – 3-5 years experience sales support or customer service within the Carrier or Freight Forwarding industry. Experience in East and Southern Africa exports is an advantage
• Operational Knowledge – strong operational foundation on carrier and country process, requirements and procedures
• Trade Lane Knowledge – understanding of various trade lanes and networks
• Track Record – Proven track record of making solid collections and managing accounts receivables.
• Communication Skills – Excellent communication, negotiations & interpersonal skills.
• Analytical Skills – Strong analytical & Problem-solving skills, with the ability to identify & resolve issues.
• Software Proficiency – must be very comfortable with Microsoft Excel and other Microsoft Office applications.
• Attention to detail – Strong attention to detail & organizational skills.
• Adaptability – ability to perform under pressure within a fast pace, dynamic environment.

Preferred Qualifications

• Logistics industry knowledge: Familiarity with logistics, transportation and ocean freight industry practices and regulations.
• Certifications: Any relevant logistics certifications in Logistics or Supply Chain management e.g. International trade/ BCom Supply Chain Management.

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