OCC Specialist

DHL; Johannesburg; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A leading logistics provider in Johannesburg is seeking an OCC Specialist to manage country tariffs and drive competitive pricing solutions. The ideal candidate will possess deep knowledge of the OFR forwarding business, strong analytical skills, and the ability to cope with multiple bids. Responsibilities include maintaining tariffs, providing ocean freight estimates, and ensuring profitable outcomes. Join our team to be part of a dynamic environment focused on connecting people and improving lives.

Benefits

Comprehensive training and development opportunities

Mentorship from experienced professionals

Opportunities for international travel

Qualifications

• Deep knowledge of OFR forwarding business and market rates.
• Ability to manage multiple bids in parallel.
• Strong communication and negotiation skills.

Responsibilities

• Maintain 'Country OCC tariffs' within templates and system.
• Drive competitive pricing solutions and execute campaigns.
• Provide ocean freight estimates to customers.

Skills

Knowledge of OFR forwarding business

Project management skills

Analytical skills

Commercial experience

Negotiation skills

Attention to detail

Ability to cope under pressure

Problem-solving mentality

Team player

Job description

OCC Specialist

Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross‑border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end‑to‑end solutions to customers in a wide range of industries globally.

DHL Global Forwarding

OCC Specialist in Johannesburg, South Africa. Join us in connecting people and improving lives!

Responsibilities

• Maintain 'Country OCC tariffs' within relevant templates and system
• Support execution of OFR and commercial strategy in local OCC
• Drive competitive and strategic pricing solutions – execute pricing campaigns (e.g. seasonal offers, trade lane market and special offers)
• Search for best pricing solutions to maximize profitability of OFR
• Provide pricing for new business growth on country level (including standard factor‑based pricing methodology); support and follow up on priced opportunities
• Provide correct and timely feedback to GBT bids; answer GBT and region‑to‑region queries
• Set up and maintain Tier 4 approach to local BC Sales – provide quick and aggressive responses to level 1 and 2 opportunities
• Set up tariffs to answer level 3 and 4 opportunities
• Monitor objectives in terms of profitability maximization and volume growth (e.g. on ITM lanes)
• Escalate need for decision making on risk taking through higher hierarchy levels
• Adhere to and comply with rules and principles
• Interact with customers on estimate submissions
• Increase win opportunities through accurate completion of ocean freight estimates
• Provide ocean freight estimates to existing customers within SLA turnaround times
• Maintain proactive communication/relationship with colleagues and managers
• Maintain and keep estimate register up to date
• Maintain and keep rates updated in QuoteShop database
• Provide weekly feedback on QuoteShop activity and monthly activity and success rates

What we need from you

• Deep knowledge of OFR forwarding business and market rates
• Strong project management skills and ability to cope with multiple bids in parallel
• Strong analytical skills and good communication skills
• Commercial experience/capabilities
• Ability to work under pressure and manage time effectively
• Strong problem‑solving mentality
• Ability to negotiate with service providers to obtain the most competitive pricing/service
• Adherence to SLA’s and deadlines
• Solutions driven
• Self‑motivated and hunger to learn
• Team player
• High level of attention to detail

We offer

• Comprehensive training and development opportunities.
• Mentorship from experienced freight forwarding professionals and senior leaders.
• Opportunities for international travel and exposure within the Freight Forwarding Industry.

Why join DHL Global Forwarding

We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html

TOP EMPLOYER prestigious certification attests to our best‑in‑class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025.

We aspire to become the undisputed leader in our industry; when people think of forwarding, we want them to think DGF because we have:

• largest global network with more than 30,000 passionate employees
• the most efficient processes and fastest response times
• the best solutions and best customer service

Vision

The Logistics Company for the World.

Mission

Excellence. Simply Delivered.

Purpose

Connecting People, improving lives.

Values

Respect & Results

Goals

Employer, Provider, and Investment of Choice, Living Responsibility

DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.