Nursing Administrator - Enrolled Nurse Qualified

netcare; South Africa; On-site; ZAR 180,000 - 230,000; Full time

Job summary

Netcare invites you to join the Nursing administrator - Enrolled Nurse role, focusing on administrative support and daily departmental operations in the nursing unit.

You will handle reception tasks, patient data capture, inventory, and compliance with SOPs and POPIA, while collaborating with the Clinical Nurse Leader to ensure efficient service delivery.

Qualifications

• Enrolled Nurse with administrative responsibilities is preferred.
• Experience supporting a nursing department and front-desk operations is advantageous.

Responsibilities

• Provide administrative support to the nursing department and daily operations.
• Handle reception tasks: calls, messages, access control, patient file handling.
• Manage scheduling, diaries, and dashboards for nursing and insurance clients.

Skills

Administrative tasks

Practice Management System

Electronic Health Record

Education

Enrolled Nurse qualification

Tools

Practice Management System

Electronic Health Record

Job description

We provide meaningful careers that connect people with purpose.

We are united by a common purpose of providing the best and safest care; and by our shared values of Care, Truth, Participation, Compassion and Dignity.

Netcare invites you to be part of our journey.

ROLE SUMMARY

The Nursing administrator - Enrolled Nurse is responsible for the administrative tasks and supporting in the daily operations in the Nursing department.

KEY WORK OUTPUT AND ACCOUNTABILITIES

DISRUPTIVE INNOVATION

Administrative support

Assist with the daily operations in the nursing department included but not limited to the following:

Reception tasks e.g., answering calls, taking messages, monitoring access, opening patient files on Practice Management system and Electronic Health record, receiving and allocating patients and clients, manage Nursing dairies and dashboard, scheduling of patients and insurance clients, administration and billing process of Insurance medicals.

Document control process: Assist with communication, co-ordination, printing, filing and follow up on manual document processes e.g., blood results, Medical control records (MCR's), patient education material, patient registers, nursing statistics, attendance registers, duty rosters, timecards etc. to ensure compliance SOP's, POPIA and relevant legislative requirements.

Inventory of medical and nursing supplies, devices and equipment: Comply with all financial and operational policies and procedures with regards to procurement, overall stock management, cycle count and stock take processes aligned to minimum and maximum stock levels to accommodate patient needs and prescribed treatment plans, support budget allocated and prevent wastage.

Monitor, order, receive, check and unpack stationary required, Health Care Risk Waste (HCRW) stock, laboratory stock, ethical and surgical stock according to Clinical Nurse Leader arrangement and task allocation.

Accurately capture usage of ethical and surgical stock to comply with all billing and goods received (GRV) requirements.

Assist CNL with equipment need analysis for budget / Capital expenditure purposes - new medical equipment quotations (3 quotes according to preferred providers), preventative services schedule and programme, repair and maintenance within legal specifications.

Operational efficiencies

Adhere to scheduled duty roster and electronic clocking process to ensure adequate nursing resources is available, nursing hours aligned to acuities and skill mix to be able to execute on prescribed treatment plans in accordance with the Incorporated Practice (INC) administration agreement.

Replenish all medical and non-medical consumables in accordance with operational requirements.

Adhere to accurate recording of all used ethical, surgical, and consumable stock, schedule 5 - 6 drug registers, cold chain management, Emergency care and trolley requirement in accordance with legislation and SOP's.

Accurately capture correct patient data and records on the Practice management system and all manual and electronic platforms.

Comply with POPIA requirements.

Record functional checks done on medical equipment and comply with relevant SOP's and manufacturers equipment requirements according to legislation and regulations. Report non - functional equipment immediately to CNL or responsible person.

Comply to systems, standard operating procedures and policies within the nursing department according to legislation.

Safety, Health, Environment and Quality (SHEQ) management

Adhere to the regulatory framework governing clinical practice within the area of responsibility.

Participate in the SHEQ risk assessment as part of the nursing team including the Nursing risk matrix to identify and report on risks within clinical areas, implement and adhere to control measures and evaluate and report to Clinical Nurse Leader effectiveness of control measures.

Report non-compliance to safety and control measures, assist with root cause analysis and implement and adhere to remedial actions to mitigate accordingly.

Follow and adhere to safety standards in accordance with the Occupational Health and Safety Act and Regulations (Act No 85 of 1993 as amended) within clinical and other relevant areas.

Comply with the disposal of Healthcare risk waste (HCRW) and human tissue in accordance with legislation.

Participate in the workforce surveillance programme according to Group strategy and SOP's.

Be actively involved in maintaining and sustaining the Quality Management System and related health care standards as required to retain ISO 9001 certification.

BEST AND SAFEST PATIENT CARE

Person Centred Health and Care

Adhere to the communication process between patients, clients, nursing staff, Health professionals, management, and unit to eliminate patient care problems / issues.

Provide a quality customer care service enhancing the patient journey and experience within the area of responsibility.

Assist and support clinic reception and all clinical depa.