Nurse Scheduling Coordinator - EST Working Hours (Remote)

ISTA Personnel Solutions; Gauteng; Remote; ZAR 200,000 - 300,000; Full time

Job summary

A leading healthcare staffing firm is seeking a Nurse Scheduling Coordinator to manage staffing solutions in a dynamic environment. Responsibilities include communicating with staff, troubleshooting issues, and maintaining accurate records. The ideal candidate excels in multitasking and has excellent communication skills. This is a fully remote role, requiring reliable internet and power backup, with work on South African public holidays.

Qualifications

• Proactive, organized, and a natural problem-solver.
• Ability to multitask and work in a fast-paced environment.
• Confident decision-maker with solid logic and reasoning.

Responsibilities

• Communicate with healthcare staff to fill open shifts.
• Manage callouts and urgent staffing needs.
• Build strong professional relationships with staff and facility contacts.
• Maintain accurate shift records.

Skills

Problem-solving

Excellent written communication

Excellent verbal communication

Multitasking

Calm under pressure

Tools

MS Office

Outlook

Job description

Our client is a leading healthcare staffing firm that partners with hospitals and facilities across the U.S. They specialize in providing dedicated healthcare professionals - including Licensed Practical Nurses (LPNs), Nursing Assistants, and more to meet dynamic staffing needs.

ISTA Personnel Solutions is looking for a Nurse Scheduling Coordinator to join this fast-paced team! This role requires someone who thrives in a high-energy environment, loves problem-solving, and excels at communication.

You’ll be the vital link between facilities and field staff — managing shift coverage, communicating changes in real-time, resolving issues, and building strong relationships with both sides.

Expect plenty of texting, phone calls, and real-time coordination. If you’re a natural multitasker who enjoys keeping things running smoothly, this role is for you!

PLEASE NOTE

• Working Hours : Monday – Friday, 9 : 00 AM – 6 : 00 PM EST (3 : 00 PM – 12 : 00 AM SAST), subject to daylight saving adjustments.
• Internet Requirements : A fixed fibre line with a minimum speed of 25 Mbps (upload & download) and the ability to support a wired Ethernet connection is mandatory. Applicants without a fixed fibre line cannot be considered.
• Power Backup : A reliable power backup solution is required to manage load shedding and power outages. Applicants without a power backup cannot be considered.
• Work Environment : This is a fully remote working role.
• Public Holidays : You will be required to work on all South African public holidays (compensated as per BCEA).

Key Responsibilities

• Communicate with healthcare staff and facilities to fill open shifts.
• Manage callouts, replacements, and any urgent staffing needs.
• Troubleshoot issues quickly and effectively.
• Build strong, professional relationships with staff and facility contacts.
• Maintain accurate shift records and follow up as needed.

Requirements

• Strong soft skills — excellent written & verbal communication.
• Ability to multitask, stay calm under pressure, and work in a fast-paced environment.
• Confident decision-maker with solid logic and reasoning.
• Proactive, organized, and a natural problem-solver.
• Computer literate (MS Office and Outlook).

Added Bonus

• Experience with U.S. long-term care staffing agencies.
• Previous experience in healthcare staffing.

If you are not contacted within 14 working days, please consider your application unsuccessful.