Nurse Scheduling Coordinator - EST Working Hours (Remote)

ISTA Personnel Solutions; Gauteng; Remote; ZAR 200 000 - 300 000; Full time

Job summary

A leading healthcare staffing firm seeks a Nurse Scheduling Coordinator to manage shift coverage in a fully remote role. You will be the vital link between healthcare facilities and staff, requiring excellent communication skills and the ability to multitask in a high-energy environment. Applicants must possess a reliable internet connection and backup power solutions due to blackout conditions in South Africa.

Qualifications

• Strong soft skills required.
• Ability to work in a fast-paced environment.
• Solid logic and reasoning abilities.

Responsibilities

• Communicate with healthcare staff to fill open shifts.
• Manage callouts and urgent staffing needs.
• Troubleshoot issues quickly and effectively.
• Build strong, professional relationships.
• Maintain accurate shift records.

Skills

Excellent written & verbal communication

Ability to multitask

Confident decision-maker

Proactive and organized

Computer literate (MS Office, Outlook)

Job description

Our client is a leading healthcare staffing firm that partners with hospitals and facilities across the U.S. They specialize in providing dedicated healthcare professionals - including Licensed Practical Nurses (LPNs), Nursing Assistants, and more to meet dynamic staffing needs.

ISTA Personnel Solutions is looking for a Nurse Scheduling Coordinator to join this fast‑paced team! This role requires someone who thrives in a high‑energy environment, loves problem‑solving, and excels at communication.

You’ll be the vital link between facilities and field staff — managing shift coverage, communicating changes in real‑time, resolving issues, and building strong relationships with both sides.

Expect plenty of texting, phone calls, and real‑time coordination. If you’re a natural multitasker who enjoys keeping things running smoothly, this role is for you!

PLEASE NOTE

• Working Hours : Monday – Friday, 9 : 00 AM – 6 : 00 PM EST (3 : 00 PM – 12 : 00 AM SAST), subject to daylight saving adjustments.
• Internet Requirements : A fixed fibre line with a minimum speed of 25 Mbps (upload & download) and the ability to support a wired Ethernet connection is mandatory. Applicants without a fixed fibre line cannot be considered.
• Power Backup : A reliable power backup solution is required to manage load shedding and power outages. Applicants without a power backup cannot be considered.
• Work Environment : This is a fully remote working role.
• Public Holidays : You will be required to work on all South African public holidays (compensated as per BCEA).

Key Responsibilities

• Communicate with healthcare staff and facilities to fill open shifts.
• Manage callouts, replacements, and any urgent staffing needs.
• Troubleshoot issues quickly and effectively.
• Build strong, professional relationships with staff and facility contacts.
• Maintain accurate shift records and follow up as needed.

Requirements

• Strong soft skills — excellent written & verbal communication.
• Ability to multitask, stay calm under pressure, and work in a fast‑paced environment.
• Confident decision‑maker with solid logic and reasoning.
• Proactive, organized, and a natural problem‑solver.
• Computer literate (MS Office and Outlook).

Added Bonus

• Experience with U.S. long‑term care staffing agencies.
• Previous experience in healthcare staffing.

If you are not contacted within 14 working days, please consider your application unsuccessful.