NOC Engineer IV - Drive Uptime & Network Design

Network Recruitment; Midrand; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A telecommunications company in Midrand is seeking a NOC Engineer to manage network monitoring and escalations. The role involves support for complex network issues, ensuring service reliability, and contributing to community initiatives by providing affordable internet access. Candidates should have at least 4 years in a NOC role and a networking qualification. This position offers opportunities for skill expansion in a fast-paced environment.

Qualifications

• Minimum 4 years experience in a NOC role.
• Understanding of PtMP wireless technologies.
• Ability to manage escalations independently.

Responsibilities

• Monitor escalations and assist with requests.
• Track offline sites and identify recurring issues.
• Manage down/restoring sites and support managers.
• Handle escalations related to network services.
• Monitor node capacity and migrate clients as needed.
• Lead change control processes for network design.
• Proactively detect and resolve network issues.
• Serve as final escalation point for complex queries.
• Deploy firewall configurations for security.
• Collaborate with teams to maintain network resilience.
• Lead network projects and document changes.

Skills

NOC role experience

Ubiquiti/Cambium knowledge

IP networking expertise

Dynamic routing protocols

Wi-Fi technologies knowledge

Education

Networking qualification

Job description

A telecommunications company in Midrand is seeking a NOC Engineer to manage network monitoring and escalations. The role involves support for complex network issues, ensuring service reliability, and contributing to community initiatives by providing affordable internet access. Candidates should have at least 4 years in a NOC role and a networking qualification. This position offers opportunities for skill expansion in a fast-paced environment.