Nightshift Sales Assessment

Teleperformance; Cape Town; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Teleperformance in Cape Town is recruiting for a customer service specialist to handle voice, chat and email interactions across multiple lines of business. You will assist customers, troubleshoot questions and uphold service standards daily.

Applicants must have Matric/Equivalent. The role requires flexibility to adapt to operational needs and will include reference, credit and background checks as part of the recruitment process.

Qualifications

• Matric/Equivalent

Responsibilities

• Voice / Chat & Email LOB's - You are required to be felxible around any operational requirement

Education

Matric/Equivalent

Job description

Overview

Teleperformance is a Regulated Financial Company operating largely in the BFSI sector. As such, it is a condition of numerous Service Level Agreements with many of our clients that Employees possess acceptable credit scores and that they have no criminal records throughout their employment tenure with our Company. For this reason, employment of any prospective job candidate is subject to the outcome of satisfactory references, credit & criminal checks. Shortlisted job applicants will be required to sign a consent form to undergo the afore‑mentioned checks as part of our Recruitment process with our registered service provider.

Qualifications

Matric/Equivalent

Responsibilities

Voice / Chat & Email LOB's - You are required to be felxible around any operational requirement