Night Manager

Radisson Hotel Group; Middelburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A global hotel organization is seeking a Night Manager at its Middelburg location. The role requires an experienced hospitality professional who can ensure exceptional guest experiences and effective team management through night shifts. Ideal candidates will have prior supervisory experience, strong decision-making skills, and knowledge of hotel safety procedures. Join this vibrant team and thrive in a dynamic hospitality environment.

Benefits

Exclusive global hotel rates

Career development opportunities

Inclusive workplace environment

Qualifications

• Experienced hospitality professional with supervisory or leadership experience.
• Able to handle guest requests and operational challenges independently.
• Knowledge of hotel safety and emergency procedures.
• Skilled in hotel property management systems.
• Comfortable working night shifts, weekends, and holidays.

Responsibilities

• Manage guest relations team and ensure high-quality guest experiences.
• Exude patience and manage team performance effectively.
• Work proactively for guest satisfaction and smooth operations.

Skills

Hospitality experience

Front Office leadership

Decision-making

Security knowledge

Hotel property management systems

Job description

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,500 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.

People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

Job Description

Not a normal 9-5’er? Escape the ordinary and say Yes I Can!

We are currently seeking a Night Manager to join our vibrant team at Radisson Hotel & Convention Centre Middelburg. At Radisson Hotel Group, we are in search of individuals who go beyond the resume – those with character, skills, talents, and a passion for creating memorable experiences.

As a Night Manager you bring a heightened sense of responsibility, a focus on delivering exceptional service, and a dedication to ensuring a seamless and secure guest experience to our dynamic Night Operations Team.

• You will manage our guest relations team and lead by example, ensuring all aspects of the guest journey and experience are anticipated and delivered to the highest level
• You will exude patience, empathy and have the personality to host the late show, whilst managing performance and productivity
• As an integral part of the management team, you will work proactively to ensure guest satisfaction and the smooth running of the guest services department

Qualifications

• An experienced hospitality professional with previous Night or Front Office supervisory or leadership experience.
• A strong decision-maker, able to handle guest requests and operational challenges independently.
• Security-conscious, with knowledge of hotel safety and emergency procedures.
• Skilled in hotel property management systems
• Comfortable working night shifts, weekends, and holidays.

Additional Information

Why Join Radisson Hotel Group?

Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life.

Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development—helping you reach your full potential.

Experience the Team Spirit - Join a workplace that’s inclusive, fun, and meaningful. We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives.

Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference—in hospitality, your community and beyond.

Enjoy Global & Local Perks - No matter where you’re located, you’ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you’ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!

Join us in shaping the future of hospitality! If you’re ready to bring your talent, energy, and passion, we’d love to hear from you.

Apply now and let’s make every moment matter.

We welcome applicants from all backgrounds, abilities, and experiences. If you need any adjustments during the application process, please let us know.