Night Auditor (Hotel industry)

O'Brien Recruitment; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A reputable hotel group in Cape Town is seeking a meticulous Night Auditor to ensure financial accuracy while delivering exceptional guest experiences. The ideal candidate will have 3-5 years of experience in a similar role, strong numerical skills, and a passion for hospitality. Responsibilities include conducting daily audits, managing guest interactions, and preparing financial reports. Apply through [e-mail].

Qualifications

• 3–5 years’ experience as a Night Auditor or similar front office role.
• Strong knowledge of financial controls and operational processes.
• Ability to capture, interpret, and interrogate data accurately.

Responsibilities

• Conduct daily audits to ensure all revenue is accounted for.
• Manage reservations and assist with guest check-outs.
• Prepare and distribute revenue reports to stakeholders.

Skills

Attention to detail

Numerical ability

Communication skills

Organisational skills

Education

Hospitality qualification or equivalent

Tools

MS Office

Job description

Are you meticulous with numbers, detail-driven, and passionate about delivering exceptional guest experiences? We’re seeking a Night Auditor to join a highly reputable Hotel Group in a vital role that blends financial accuracy with outstanding hospitality service.

Please forward your CV to [e-mail] for consideration, or please apply here directly.

Key Responsibilities

• Provide overall revenue control by conducting daily audits to ensure all revenue is accounted for.
• Answer guest calls, attend to face-to-face queries, and manage reservations during night shifts.
• Maintain records and filing systems, serving as a central point of information and assistance for guests.
• Assist with guest check-outs, process final payments, and ensure a smooth and pleasant farewell experience.
• Verify accuracy of room charges, audit all daily revenue reports, and ensure compliance with company guidelines.
• Audit, reconcile, and balance daily financial activities while assisting with reservation enquiries as needed.
• Prepare and distribute revenue reports to stakeholders, balancing totals for cash and credit cards, and running end-of-day reports.
• Perform front desk operations, including handling emergency procedures when required.

Requirements

• Hospitality qualification or equivalent, with 3–5 years’ experience as a Night Auditor or in a similar front office role.
• Strong knowledge of financial controls and operational processes.
• Proficiency in MS Office with an aptitude for numbers and systems.
• Ability to capture, interpret, and interrogate data with accuracy.
• Excellent communication skills (written and verbal), adaptability, and reliability.
• Strong planning, organisational, and problem-solving skills.
• High integrity, attention to detail, and composure under pressure.

What They’re Looking For

Someone with a sharp eye for detail, strong numerical ability, and a genuine passion for hospitality. If you thrive on balancing the books while also creating a welcoming environment for guests, this is the role for you.