New Business Manager

Pedros; Milnerton; On-site; ZAR 600,000 - 850,000; Full time

Job summary

Pedros is seeking a New Business Manager to identify, develop, and progress new franchise and corporate store opportunities, driving expansion of our retail footprint.

You will manage an active pipeline, conduct market assessments, and partner with property stakeholders to secure approved agreements and handover for store development.

Qualifications

• Bachelor’s degree in Commerce, Business Administration, Marketing, Property, or a related field.
• 3+ years in business development, franchise sales, commercial property, or related role.
• Experience in prospecting, pipeline management, relationship development, and advancing opportunities.
• Experience in QSR, retail, franchise, or property industries preferred.
• Exposure to franchise agreements, site evaluation, commercial negotiations, and onboarding advantageous.

Responsibilities

• Source, build, and maintain a healthy pipeline of franchise and corporate store opportunities.
• Prospect, screen, and qualify leads against criteria.
• Progress opportunities through lead-to-approval and contracting.
• Maintain CRM and pipeline records and drive conversions.
• Conduct market, competitor, demographic, and trading-area research.
• Assess sites against location, accessibility, visibility, catchment, and commercial criteria.
• Prepare initial site and opportunity assessments for review.
• Build relationships with developers, agents, landlords, brokers, and prospective franchisees.
• Coordinate site visits, meetings, and follow-ups.
• Track pipeline activity, status, and growth targets.
• Ensure documentation and approvals align with governance.
• Support business cases, proposals, and franchise documentation.

Skills

Business development

Franchise sales

Pipeline management

Relationship development

Negotiations

Market research

Education

Bachelor’s degree in Commerce, Business Administration, Marketing, Property, or a related field

Job description

The New Business Manager is responsible for identifying, developing, and progressing new franchise and corporate store opportunities that support the expansion of our retail footprint.

The role manages an active pipeline of prospective franchisees and site opportunities, conducts initial commercial and market assessments, builds relationships with property stakeholders, and supports negotiations through to approved agreements and handover for store development.

Working within the Group’s network growth strategy and governance framework, the New Business Manager is a commercially driven, relationship-oriented professional who converts qualified leads into viable, brand-aligned growth opportunities.

Responsibilities

• Source, build, and maintain a healthy pipeline of prospective franchise and corporate store opportunities within assigned markets or territories.
• Prospect, screen, and qualify franchisee leads against the Group’s investment, operational, and brand criteria.
• Progress qualified opportunities through the lead-to-approval and contracting process, coordinating required information and stakeholder inputs.
• Maintain accurate CRM and pipeline records and follow up consistently to drive conversion.
• Conduct market, competitor, demographic, and trading-area research to identify potential growth opportunities.
• Assess prospective sites against agreed location, accessibility, visibility, catchment, and commercial criteria.
• Prepare initial site and opportunity assessments for review by the Senior New Business Manager and relevant stakeholders.
• Build and maintain relationships with property developers, commercial agents, landlords, brokers, and prospective franchisees
• Coordinate site visits, franchise prospect meetings, presentations, and follow-up engagements.
• Track and report on pipeline activity, opportunity status, conversion progress, and assigned growth targets.
• Ensure new business documentation, supporting information, and approvals are complete and aligned to internal governance requirements.
• Support the preparation of business cases, commercial proposals, franchise documentation, and management updates.

Requirements

• Bachelor’s degree in Commerce, Business Administration, Marketing, Property, or a related field.
• 3+ years in business development, franchise sales, commercial property, retail expansion, or a related commercial role
• Demonstrated experience in prospecting, pipeline management, relationship development, and progressing commercial opportunities
• Experience in QSR, retail, franchise, or property industries preferred.
• Exposure to franchise agreements, site evaluation, commercial negotiations, and franchisee onboarding advantageous.