New Business Development Specialist - Payment Solutions | Jhb North

Salesworx Recruitment (Pty) Ltd; Remote; ZAR 200 000 - 300 000; Full time

Job summary

A South African fintech company is seeking a New Business Development Specialist to drive merchant acquisition and growth. This role requires solid experience in sales and customer success, preferably in the fintech sector. Responsibilities include generating revenue through merchant relationships, onboarding merchants swiftly, and maintaining CRM accuracy. Candidates should possess strong business acumen, the ability to interact with various merchants, and a collaborative spirit. The role allows for remote work while prioritizing candidates in Johannesburg North.

Benefits

Salary dependent on experience

Annual increase after 12 months

17 days leave

Group Life cover

Discovery Vitality

Study assistance

Crèche & preschool allowance

Quarterly socials

Qualifications

• Solid experience in Sales, Customer Success or Marketing.
• Fintech experience preferred.
• Ability to interact with merchants in the retail/hospitality sector.

Responsibilities

• Fill the pipeline with high-value merchants.
• Generate revenue through growth-driving activities.
• Ensure signed merchants are fully live within 48 hours.

Skills

Sales experience

Customer Success experience

Marketing experience

Business acumen

Fintech knowledge

Tools

Zoho

Job description

New Business Development Specialist - Payment Solutions | JHB North

Our client is a South African fintech company pioneering the future of payments.

They are a passionate, collaborative team of developers, engineers, visionaries, techies, geeks and nerds!

We build products that make payments personal and rewarding for customers and merchants alike.

We are looking for a New Business Development Specialist / Merchant Acquisition Specialist with intermediate level experience in sales, customer success or marketing.

Prior experience in hospitality / retail, fintech and corporate space will be advantageous.

This is a remote working organization, but employees may occasionally need to meet at a chosen location.

Preference will be given to candidates residing in Johannesburg North.

Job Responsibilities

Fill the pipeline with high-value merchants.

Be the first point of contact for the company in the field – source, qualify and onboard new merchants.

Generate revenue through growth-driving activities; every conversation you lead should convert into merchant revenue.

Sell merchant growth solutions (QR codes, vouchers, merchant-funded marketing, digital capital), not card machines.

Lead Generation & Qualification – identify high-potential leads through cold outreach, referrals, street activations, event networking and local ecosystem mapping; qualify based on transaction volume, footfall, marketing potential and category fit; segment and prioritise outreach across key verticals (hospitality, parking, laundromats, retail, food service) in alignment with regional plans.

Commercial Pitching & Conversion – present the core proposition "We only get paid when you do"; articulate business value; handle objections confidently; close deals quickly; escalated questions to the MGM or Ops team when needed.

Onboarding Execution – ensure signed merchants are fully live within 48 hours of confirmation; brief the Merchant Growth Manager on the merchant's goals, vertical specifics and anticipated needs; schedule POS onboarding and initiate all set-up tasks with internal Ops; explain QR placement, signage and next steps.

Campaign Management & Zoho Discipline – keep Zoho updated with merchant activity, funnel stage, lead source, close date and set-up status; submit weekly acquisition metrics; flag bottlenecks or drop-offs for course correction and territory optimisation.

Regional Intelligence & Market Mapping – maintain active awareness of the territory, understand who has launched, who is pending or being poached by competitors; provide voice-of-merchant feedback to the Head of Merchant Growth and Marketing; collaborate with Regional Growth Activators to align lead-gen efforts with upcoming activations or regional blitz campaigns.

Requirements – Essential Criteria

Solid experience in Sales, Customer Success or Marketing.

Fintech experience preferred.

Strong business acumen and experience with payment products.

Ability to interact with merchants and knowledge of retail / hospitality industry.

Familiarity with local retail / business offerings.

Remote work capability.

Personal Attributes

Commercially driven, strong outbound hustle.

Fast closer who handles objections with confidence.

Structured and accountable – lives in Zoho and Campaign Manager.

Understands how to pitch growth, not just payments.

Collaborative with Merchant Growth Managers, Ops and Regional Growth Activators.

Adaptable – comfortable with field work, roadshows and street-level sales.

Benefits

Salary : R

• – R
• per month (dependent on candidate's level of experience).

Annual increase after completing a full 12 months.

17 days leave – accumulating at the normal South African rate.

Group Life cover.

Discovery Vitality.

Study assistance – financially aid studies : % of courses under 6 months or 50 % for courses over 6 months (all courses must lead to a certification).

Crèche & pre-school allowance (R per child under 4 and R per child under 6).

Quarterly socials.