Network Support Technician

Onboarded Solutions; Gauteng; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A leading telecommunications company in Johannesburg is seeking an Internal IT Senior Network and Desktop Support Technician. This on-site role involves providing desktop and application support, monitoring network systems, and implementing IT security measures. Candidates should have 2–4 years of relevant experience and strong knowledge in IT support. Join a growing company with a focus on high-speed fiber and wireless networks.

Qualifications

• 2–4 years’ experience in IT support, desktop support, or help desk roles.
• Strong knowledge of Windows and TCP / IP networking.
• Excellent troubleshooting abilities.

Responsibilities

• Provide desktop and application support for internal users.
• Monitor and troubleshoot network issues.
• Implement IT security measures and manage user accounts.
• Support mobile and remote field teams.

Skills

Desktop support

Network troubleshooting

IT security implementation

Excellent communication

Documentation skills

Education

Relevant IT certifications (A+, Network+, Microsoft Certified)

Job description

We're Hiring: Internal IT Senior Network and Desktop Support Technician – Alberton, Johannesburg (On-site)

Are you a tech‑savvy professional passionate about keeping systems running smoothly and teams connected?

We're looking for a skilled Internal IT Senior Network and Desktop Support Technician to join a leading telecommunications company specializing in high‑speed fiber and wireless networks. In this role, you'll provide Tier 1 and Tier 2 IT support across hardware, software, and network systems — ensuring the reliability of both head office and remote operations.

Key Responsibilities

• Desktop & application support for internal users (Windows, macOS, Microsoft)
• Network monitoring and troubleshooting (LAN / WAN, Wi‑Fi, VPN, VoIP)
• Implementing IT security measures and managing user accounts (Active Directory, MFA, antivirus)
• Supporting mobile and remote field teams across multiple locations
• Assisting in server and infrastructure maintenance

What You'll Need

• 2–4 years’ experience in IT support, desktop support, or help desk roles
• Strong knowledge of Windows, Microsoft and TCP / IP networking
• Excellent troubleshooting, communication, and documentation skills
• Relevant IT certifications (A+, Network+, or Microsoft Certified) are a plus
• This is an on‑site role based in Alberton, Johannesburg, offering a dynamic environment within a growing telecoms infrastructure company.