Network Support Engineer Johannesburg

Elite Search & Selection; Johannesburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading ISP in Johannesburg is seeking a Network Support Engineer to join their team. The successful candidate will provide first-class support and expertise in network routing, security, and voice technologies. A relevant degree and certifications like CCNP are highly desirable. Opportunities for growth and development are offered in a dynamic work environment.

Qualifications

• Proficiency in network routing and switching protocols.
• Strong understanding of network security principles.
• Hands-on experience with network and voice hardware.

Responsibilities

• Provide first-class support to a wide range of customers.
• Troubleshoot complex network and voice issues.
• Lead network and voice projects to deliver results.

Skills

Network routing and switching protocols

Voice technologies (VoIP, SIP)

Network security principles

Firewall configuration

VPN implementation

Analytical skills

Communication skills

Leadership abilities

Education

Degree or Diploma

Tools

Cisco

Juniper

Avaya

Microsoft

Job description

Role : Network Support Engineer (Level 2)

Location: Illovo, Johannesburg

A dynamic and successful ISP is looking for a Super-star Network Support Engineer to join their awesome team.

Support Engineers are their professional technical resources responsible for providing first-class support to a wide range of customers, across multiple platforms. It is a busy and exciting working environment and they offer lots of growth and development.

Responsibilities & Requirements

• Proficiency in network routing and switching protocols (e.g., BGP, OSPF, VLANs, STP) and voice technologies such as VoIP, SIP, and unified communications.
• Strong understanding of network security principles and best practices, including firewall configuration, VPN implementation, and threat mitigation strategies.
• Hands‑on experience with network and voice hardware and software from leading vendors, such as Cisco, Juniper, Avaya, Microsoft, and others.
• Excellent analytical and problem‑solving skills, with the ability to troubleshoot complex network and voice issues and drive resolution to completion.
• Outstanding communication and interpersonal skills, with the ability to effectively communicate technical concepts to non‑technical stakeholders and influence decision‑making.
• Demonstrated leadership abilities, with a proven track record of successfully leading network and voice projects and delivering exceptional results for clients.
• Ability to work independently, manage multiple client engagements concurrently, and thrive in a dynamic, client‑focused environment.
• Availability for occasional travel to client sites and participation in after‑hours support and on‑call rotations as needed.

Qualifications

• Tertiary qualification: Degree / Diploma.
• Relevant certifications such as CCNP (Cisco Certified Network Professional) is highly desirable.
• CCVP (Cisco Certified Voice Professional), or equivalent is highly desirable.

Package & Remuneration

R Monthly