Network & Security Engineering Manager — Lead & Mentor Teams

Business Driven Network Services (Pty) Ltd; Durban; On-site; ZAR 600 000 - 800 000; Full time

Job summary

A technology services firm in Durban is seeking a Network and Security Engineering Manager. You will lead a team of engineers, ensuring high standards of customer support and technical operations. The ideal candidate has extensive experience in network management, leadership, and a commitment to customer service excellence. This role includes overseeing escalated issues and enhancing service quality through training and process improvements.

Qualifications

• Extensive experience in network management and security.
• Proven leadership skills in managing teams.
• Commitment to delivering customer service excellence.

Responsibilities

• Lead a team of engineers to ensure high customer support standards.
• Oversee escalated issues and enhance service quality.
• Implement training and process improvements for the team.

Skills

Network management

Leadership

Customer service excellence

Job description

A technology services firm is seeking a Network and Security Engineering Manager in Durban.

You will lead a team of engineers, ensuring high standards of customer support and technical operations.

The ideal candidate has extensive experience in network management, leadership, and a commitment to customer service excellence.

This role includes overseeing escalated issues and enhancing service quality through training and process improvements.