Network Operations Engineer

Elite Search and Selection; Johannesburg; On-site; ZAR 500 000 - 700 000; Full time

Job summary

A leading recruitment agency is seeking an experienced Infrastructure Engineer in Johannesburg. The role involves delivering advanced technical support, leading network troubleshooting, and collaborating with teams to provide effective solutions. Candidates should have strong skills in network protocols and security, with leadership experience being advantageous. This is an opportunity to thrive in a cutting-edge environment.

Qualifications

• 5 - 7 years relevant experience.
• Leadership mindset with a passion for operational excellence.

Responsibilities

• Deliver advanced technical support across routers, switches, firewalls, and APN services.
• Lead network troubleshooting and change management in line with ITIL.
• Collaborate to translate business needs into effective technical solutions.
• Maintain and enhance technical documentation and operational procedures.
• Act as a senior escalation point providing mentorship.
• Ensure regulatory and security compliance.
• Drive continuous improvement and stay ahead of emerging technologies.

Skills

Advanced knowledge of routing and switching protocols (BGP, OSPF, MPLS, VLANs, STP)

Strong background in network security (firewalls, VPNs, IDS / IPS, threat mitigation)

Hands‑on experience with Cisco, Juniper, and Fortinet technologies

Proven ability to troubleshoot complex environments (IP, voice, cloud, SD‑WAN, hybrid)

Excellent communication, documentation, and stakeholder engagement skills

Leadership mindset with mentoring experience

Experience with APN, RADIUS, and automation scripting

Education

CCNP / CCIE, JNCIA / JNCIP, ITIL Foundation

Certifications in Security (CISSP, Fortinet NSE) or Cloud Networking (Veeam, VMware)

Job description

Key Responsibilities

• Deliver advanced technical support across routers, switches, firewalls, APN services, and wireless access points.
• Lead network troubleshooting, voice patching, and change management in line with ITIL and best practice frameworks.
• Collaborate with internal teams, vendors, and clients to translate business needs into effective technical solutions.
• Maintain and enhance technical documentation and operational procedures.
• Act as a senior escalation point, providing mentorship and leadership within the team.
• Ensure regulatory and security compliance (ICASA, POPIA, and related standards).
• Drive continuous improvement and stay ahead of emerging technologies within the telecoms and infrastructure landscape.

Skills & Experience

• 5 - 7 years relevant experience
• Advanced knowledge of routing and switching protocols (BGP, OSPF, MPLS, VLANs, STP).
• Strong background in network security (firewalls, VPNs, IDS / IPS, threat mitigation).
• Hands‑on experience with Cisco, Juniper, and Fortinet technologies.
• Proven ability to troubleshoot complex environments (IP, voice, cloud, SD‑WAN, hybrid).
• Excellent communication, documentation, and stakeholder engagement skills.
• Leadership mindset with mentoring experience and a passion for operational excellence.
• Bonus: Experience with APN, RADIUS, and automation scripting.

Qualifications (Advantageous)

• CCNP / CCIE, JNCIA / JNCIP, ITIL Foundation
• Certifications in Security (CISSP, Fortinet NSE) or Cloud Networking (Veeam, VMware)

What You’ll Deliver

• Reliable, high‑availability network and hosting environments
• SLA‑aligned incident resolution and service delivery
• Clear documentation and knowledge sharing within the team
• Continuous improvement of network performance and processes

If you’re a driven Infrastructure Engineer who thrives in a collaborative, fast‑paced environment and enjoys working on cutting‑edge enterprise networks, we’d love to hear from you.