National Switchboard Pro | Call Routing & Admin

AIM Legal Expenses Insurance Services Ltd; Gauteng; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A legal service provider in Johannesburg is looking for a National Switchboard Operator for a permanent position. Key responsibilities include managing incoming calls, verifying member details, and performing general office administration tasks. The ideal candidate will demonstrate excellent telephone communication skills and an ability to handle office duties efficiently. The position requires working hours from Monday to Friday and alternate Saturdays.

Qualifications

• Professional telephone manner and communication skills.
• Ability to verify and manage member information accurately.

Responsibilities

• Manage incoming calls professionally.
• Verify and update member details.
• Transfer calls to appropriate departments.
• Create callback requests for unavailable staff.

Job description

A legal service provider in Johannesburg is looking for a National Switchboard Operator for a permanent position. Key responsibilities include managing incoming calls, verifying member details, and performing general office administration tasks. The ideal candidate will demonstrate excellent telephone communication skills and an ability to handle office duties efficiently. The position requires working hours from Monday to Friday and alternate Saturdays.