National Retail Coordinator – Umhlanga

Dixie Recruitment; Umhlanga Rocks; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading recruitment agency is seeking a National Retail Coordinator to lead a dynamic team and enhance retail operations. The ideal candidate has extensive retail coordination experience, advanced Excel skills, and is enthusiastic about outdoor adventure. This position requires flexibility, team leadership capabilities, and a willingness to travel. Join a growing team dedicated to driving retail excellence.

Qualifications

• Minimum 3 years national retail coordination and team leadership.
• Willingness to travel nationally on a monthly basis.
• Own car essential.

Responsibilities

• Manage a national team of approximately 50 staff.
• Oversee daily/weekly cash-ups and income statements.
• Ensure adherence to store rules and merchandising standards.
• Introduce and implement new systems.
• Support with new store setups and staff onboarding.
• Manage stock lifecycle procedures.
• Uphold retail manuals and product presentation.
• Provide insights and reports based on data.

Skills

Advanced Excel skills

Team leadership

Problem-solving

Tech-savvy

Education

Matric and relevant tertiary qualification

Tools

POSWorx

Job description

We’re looking for a dynamic and analytical National Retail Coordinator to join our clients growing team and drive excellence across their retail operations. The ideal person must be enthusiastic and passionate about retail, team leadership, adventure sports and the outdoors.

• Matric and relevant tertiary qualification
• Minimum 3 years national retail coordination and team leadership
• A natural problem solver with an analytical mindset
• Advanced Excel skills – especially VLOOKUPS and data-driven decision making
• A tech-savvy individual who thrives on optimizing systems and introducing new technology
• Willingness to travel nationally on a monthly basis and flexibility to major events which may fall on weekends
• Own car essential

Key responsibilities

• Lead the Team: Manage a national team of approx. 50 staff (Store Managers and Sales Assistants)
• Sales & Operations Management: Oversee daily/weekly cash-ups, manage discounts, income statements, pricelist changes, recons, money sheets, and monthly stock takes
• Retail Excellence: Ensure adherence to store rules, security contracts, merchandising standards, and staff leave processes
• System Innovation: Introduce and implement new systems, optimize workflows, and streamline backend operations using tools like POSWorx and Advanced Excel (including VLOOKUPS)
• New Store Rollouts: Support with new store setups, staff onboarding, and system training
• Stock Control & Procedures: Own the full stock lifecycle – from GRV and RTS procedures to repairs, returns, and scan stock takes
• Customer Experience: Uphold retail manuals, manage manual receipts, and ensure product knowledge and presentation is top-tier
• Reporting & Analysis: Provide insights and reports based on stock value, income statements, and backend system data

We will be in contact with shortlisted candidates who meet the requirements detailed above. If you have not received a reply within 2 weeks, please consider your application unsuccessful.

By applying, you confirm that:

• We may retain your personal information in our database for future matching of suitable opportunities
• We may contact you when suitable opportunities arise
• The information you have provided to us is true, correct and up to date

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