National Credit Controller - Cape Town

Rentokil Initial South Africa; Cape Town; On-site; ZAR 600 000 - 800 000; Full time

Job summary

A leading service company in Cape Town seeks a National Credit Controller responsible for managing credit control and achieving KPIs. This role requires at least 6 years of credit control experience, excellent understanding of Accounts Receivable, and strong analytical skills. Ideal candidates will have experience in a service or FMCG environment and advanced Microsoft Excel skills.

Qualifications

• Minimum of 6 years in credit control and 3 years in reconciliations.
• Experience in a Service or FMCG environment is essential.
• Proven working knowledge of accounting systems.

Responsibilities

• Maintain low incidence of bad debt.
• Meet and maintain KPI’s for collections and debt resolution.
• Conduct debtor analysis for key clients.
• Implement collection strategies across national footprint.

Skills

Accounts Receivable knowledge

Critical thinking

Work without supervision

Attention to detail

High accuracy

Tools

Microsoft Excel (Advanced)

Credit Management software

Job description

Job title : National Credit Controller - Cape Town

Job Location : Western Cape, Cape Town

Deadline : November 23, 2025

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PRINCIPAL DUTIES & RESPONSIBILITIES

This role will be responsible for delivery of the following KPI’s :

• Maintain a realistically low incidence of bad debt
• Consistently meet and maintain KPI’s (collections , bad debt, dso and query target )
• Close liaison with business units, internal and external clients, focal point being timeous collections and query resolution
• Regular meetings with business partners and co-ordinating of the control function
• Implementation of collection strategies across national footprint
• Identify and develop key client contacts to secure recovery
• Undertake pro‑active regular reviews and follow up of outstanding debts
• Produce debtor analysis for key clients and client portfolios
• Support the National Team and Account Managers with reconciliations and other ad hoc debtor analysis
• Provide accurate advice on debt management, queries vat issues etc.
• Involvement in the reconciliations analysis of ledger accounts and billing history
• Liaise with billing on credit Control queries , through to prompt resolution
• Contribute to internal reviews of policies and know how capturing market information from file inception to recovery
• Ensure all the relevant details are provided for the “collection package” delivered to the market for collections
• Analyse market breakdown and calculate correct proportions due by client base.
• Assist with planning for the future developments, identify new opportunities where credit control function can assist the company to meet agreed business objectives
• Undertake ad hoc responsibilities are required

SKILLS and COMPETENCIES

Excellent understanding of Accounts Receivable, Sales and Operations procedures

• Excellent understanding of Accounts Receivable, Sales and Operations procedures
• Must possess initiative and work without supervision
• Attention to detail
• Ability to maintain a high level of accuracy
• Ability to think critically

QUALIFICATIONS and EXPERIENCE

• Minimum of 6 years in a credit control experience as well as 3 years exposure in reconciliations
• Experience & exposure in a Service or FMCG environment (Banking Sector, Retail Sector , Shoprite, Edcon , Eskom and PnP etc.) is essential as it is key accounts and on an open item system
• Proven working knowledge of accounting system (Credit Management 1,2,3)
• Strong computer skills in Microsoft Office applications (i.e., Word, Excel -Advance, etc.)
• Accounting / Financial Services jobs