MSP Microsoft 365 Support Engineer (Intune & Exchange)

Affinity International; Johannesburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading technology service provider in Johannesburg is seeking an experienced Microsoft IT Support Engineer. The successful candidate will provide high-quality technical support across multiple clients and Microsoft ecosystems. Key qualifications include 24 years of experience in Managed Service Provider environments, strong knowledge in Microsoft administration, and proficiency in managing Intune devices. This position requires excellent communication skills and a detail-oriented approach to client management.

Qualifications

• 24 years experience in an MSP or IT outsourcing environment.
• Solid hands‑on experience with Microsoft administration and Intune device management.
• Confident and resourceful problem solver with strong technical intuition.

Responsibilities

• Deliver Level 12 technical support for Microsoft and Windows users.
• Configure, maintain, and troubleshoot Microsoft services.
• Monitor endpoints and tickets through MSP tools.

Skills

Microsoft administration

Intune device management

Windows troubleshooting

Active Directory / Azure AD

Excellent English communication

Tools

ConnectWise

Datto

Atera

NinjaOne

Job description

A leading technology service provider in Johannesburg is seeking an experienced Microsoft IT Support Engineer. The successful candidate will provide high-quality technical support across multiple clients and Microsoft ecosystems. Key qualifications include 24 years of experience in Managed Service Provider environments, strong knowledge in Microsoft administration, and proficiency in managing Intune devices. This position requires excellent communication skills and a detail-oriented approach to client management.