MRO and Services Sales Manager

Peergrowth Consultancy Co.; Durban; On-site; ZAR 800,000 - 1,200,000; Full time

Job summary

A strategic MRO and Services Manager is sought by a consultancy firm in Durban to lead business operations across Sub-Equatorial Africa. The role involves executing the business plan, managing a team, and ensuring customer satisfaction, with a strong focus on sales in the Valves, Pumps, and Automation sectors. The ideal candidate will have significant experience in these areas, alongside excellent communication and leadership skills.

Qualifications

• Strong knowledge of valves, pumps, and automation systems.
• Proven ability to execute business plans and achieve results.
• 10+ years of sales experience in the relevant industry.

Responsibilities

• Execute the regional MRO & Services business plan to achieve targets.
• Lead and manage a team focusing on performance and development.
• Ensure compliance with legal and regulatory standards.

Skills

Technical orientation

People management

Communication skills

Analytical skills

Problem-solving

Education

Bachelors degree in Mechanical Engineering or related field

Job description

The MRO and Services Manager is responsible for executing the Maintenance, Repair, and Overhaul (MRO) and Services business plan across Sub-Equatorial Africa and South Africa.

This role ensures the effective implementation of strategic initiatives, driving operational excellence, customer satisfaction, and profitable growth.

• Execute the regional MRO & Services business plan to achieve orders, sales, and profitability targets (PM & CM).
• Ensure effective implementation of corporate and regional strategies in collaboration with local teams.
• Build and maintain strong relationships with key end-users and internal stakeholders.
• Identify and engage potential customers to understand and meet their service needs.
• Lead the execution of business initiatives in alignment with global and regional directives. Support and guide sales teams and partner networks to deliver on business objectives.
• Lead and manage a team and provide coaching, performance management, and development opportunities for team members.
• Foster a high-performance culture focused on accountability, collaboration, and continuous improvement.
• Oversee the inquiry-to-invoice process, ensuring timely and competitive proposals.
• Manage the order-to-invoice process through a team of order handlers.
• Ensure legal and regulatory compliance in all regional operations.
• Collaborate in a matrix organization with the MEIA MAS (MRO and Services) leader.

Requirements for the position

Strong technical orientation with in-depth knowledge of valves, pumps, and automation systems.

Proven ability to execute business plans and deliver measurable results.

Demonstrated people management skills, including team leadership, coaching, and conflict resolution.

Excellent communication, interpersonal, and negotiation skills.

Strong analytical, problem-solving, and time management capabilities.

High level of business acumen and operational focus.

Proficiency in presentation and customer engagement.

Educational Qualification and Work Experience

Bachelors degree in Mechanical Engineering, Instrumentation, or a related field.

Minimum 15 years of sales experience in the Valves, Pumps, or Automation industry.

At least 10 years of proven success in MRO and service business execution.

Minimum 5 years of experience in people management, preferably in a technical or industrial environment.

Demonstrated success in field sales and service of industrial valves.

Experience working with customers in Oil & Gas, Pulp & Paper, Refining & Petrochemical, and Metals & Mining industries.