Mr D - Merchandising Manager

takealot.com; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading E-commerce company in Cape Town is seeking a Merchandising Manager to drive merchandising strategies and enhance the customer experience. The ideal candidate will have significant experience in E-commerce, strong analytical capabilities, and a passion for teamwork. The role offers opportunities for career growth within a dynamic work environment. Apply now to join this innovative team!

Benefits

Market-related salary package

Flexible working environment

Access to online courses

Social events and activities

Birthday leave

Confidential counselling support

Free parking

Qualifications

• Minimum 3‑5 years’ experience in an E‑commerce marketplace environment.
• A minimum of 1‑2 years leading a team is beneficial.
• Proficiency in data analysis and market trends.

Responsibilities

• Own merchandising and promotional strategy.
• Maximise partner discoverability and conversion.
• Drive engagement and conversion from customer traffic.

Skills

Attention to detail

Analytical skills

Team collaboration

E-commerce knowledge

Problem-solving ability

Education

Relevant tertiary qualification

Tools

Analytics tools

E-commerce dashboards

Job description

Mr D, a division of the Takealot.com Group, is looking for a highly talented Merchandising Manager to join our team in Cape Town.

We are a young, dynamic, hyper growth company looking for smart, creative, hard‑working people with integrity to join us!

Think you’ve been challenged before? Think again!

• Scale: Show the millions of Mr D customers what you can do
• Learn: We work with the best of the best, and then some.
• Grow: Expand your career in the fast‑growing Takealot Group: Takealot.com, TFS and Mr D. We like to promote from within: Here’s your chance.

This position reports to the Head of Retail for Mr D.

Purpose of Role

To own merchandising efforts across the Mr D On‑Demand vertical and ensure that we deliver on our commercial objectives. Drive engagement and conversion from customer traffic to app. Ensuring order mix and commercial goals are achieved by reviewing and carefully curating hyperlocal merchandising strategies.

Your responsibilities will include:

• Own merchandising and promotional strategy across the Mr D On‑Demand vertical
• Drive merchandising with a focus on maximising partner discoverability and conversion
• Create and execute on a Merchandising Calendar attributing measures of success for all campaigns
• Maximise the usage of the Mr D app merchandising inventory and report back on successes and learnings
• Run cross departmental sessions that focus on best practice partner curation
• Understand and report on the commercial impact of merchandising initiatives
• Manage merchandising team, planning sessions and calendars
• Work closely with the advertising teams to ensure execution of booked campaigns
• Continuously refine Standard Operating Procedures (SOPs) to enhance team productivity, eliminate redundancies, and create streamlined, scalable merchandising processes
• Assist and partner with the product team to identify and enhance merchandising features and optimise existing systems to improve operational efficiency and enhance the customer shopping experience
• Collaborate with the BI team to develop new merchandising metrics and improve data accessibility to enable evidence‑based decisions for merchandising initiatives and inventory optimisation

Attributes required:

• Attention to detail in a high‑pressure environment.
• Comfortable working with analytics tools, e‑commerce dashboards, and app platforms to optimise merchandising efforts.
• Capacity to work closely with cross‑functional teams, including marketing, product development, and tech, to provide a seamless and intuitive shopping experience for app users.
• Keen awareness of industry trends, competitors, and customer behaviour to position the platform as a leader in the on‑demand market space
• Proficiency in analysing merchandising data, user preferences, and market trends to inform strategic initiatives and meet business goals.
• Strong desire and unwavering determination to excel in a fast‑paced, dynamic start‑up environment.
• Ability to articulate and visualise insights, findings, and results effectively
• A proactive and enterprising spirit with a demonstrated ability to take full ownership of tasks and deliver exceptional results.
• Highly skilled with numbers, showcasing strong analytical and problem‑solving abilities.
• A dependable and enthusiastic team player, fostering collaboration and contributing to the success of cross‑functional initiatives.

Qualifications and Experience:

• Relevant tertiary qualification
• Minimum 3‑5 years’ experience in an E‑commerce marketplace environment / online B2B or Retail
• A minimum of 1‑2 years leading a team (beneficial)

Let’s talk about life @ Mr D

• The power is in your hands: We offer a market‑related, Total Remuneration Package which allows full flexibility according to your needs. Go on, be the master of your own destiny.
• No doors: We aren’t fans of stuffy offices or siloed work environments. See someone you like? High five, collab and make something great.
• Online Learning: Share ideas and grow with global industry leaders who are all just a Slack message away. Love to learn? Up‑skill with free access to courses on Prosus Academy and more.
• Good times: Get to know the other extraordinary minds in the takealot group during regular social events and out‑of‑office activities (think hikes, think mini golf, think good times).
• Birthday leave: Cake Day all the way. Enjoy your day off – you deserve it.
• Help when you need it most: Confidential counselling, legal support and financial guidance, for free, anytime, anywhere.
• Free parking: No more 5km fun runs to your desk (unless you want to).

Like what you see?

If you meet the above you are an Extraordinary Mind. Apply today!!

Mr D is an Equal Opportunity Employer. Applicants from previously disadvantaged groups and people with disabilities will be given preference.